Hi Clay, > I don't think I have any way of searching for private users in an admin role > with the current release: or am I wrong about that?
If you are a tenant administrator, when you use the general search, your results should include private users who belong to the tenant of which you are an admin. Hope that helps, Branden On Fri, Oct 18, 2013 at 9:19 AM, Clay Fenlason <[email protected]> wrote: > I'm trying to help an inter-institutional scholarly group on the OAE, > and am struggling a bit to support them at the moment, so I thought > the case was worth talking about here, as admin tools are still being > developed. > > The basic problem is that members of a *private* group are trying to > add an extra member. This extra member is outside Georgia Tech, and > we've enabled Google authentication to make this sort of thing as easy > as possible. > > The extra participant claims that he has logged in with his Google > account, but he can't find the group (which, of course he can't: it's > private). The group managers, on the other hand, say that they can't > find the new person, in order to add them to the group. > > One explanation would be that the person who logged in set their > profile to be private, and so the private group and the private person > have just effectively walled themselves off from contact. > > Another explanation would be that the private person might be using > different names on their Google account, or they are mistaken about > their claim to have logged in to our instance, or they have > successfully logged in but some mysterious bug is at work. I can't > tell. They've told me what their Google email addresses are, but since > I can't search on this field it doesn't help. > > I don't think I have any way of searching for private users in an > admin role with the current release: or am I wrong about that? > > All this also reminds me that it might be worth giving design > attention to the question of inviting external participants, and > trying to streamline the process such that new participants don't have > to come to terms with using OAE search before they're able to connect > with their OAE-hosted group. > > In any event, I'm a bit stymied in my diagnosis atm, given my lack of > evidence. I'm going to get on the phone with the new participant and > try to talk through what they see on their screen. > > ~Clay > _______________________________________________ > oae-dev mailing list > [email protected] > http://collab.sakaiproject.org/mailman/listinfo/oae-dev _______________________________________________ oae-dev mailing list [email protected] http://collab.sakaiproject.org/mailman/listinfo/oae-dev
