Hi Michael, these are the steps I would take to debug this:
- Inspect the GET request to /api/ui/skin and verify that
.oae-institutional-logo returns as expected.
- If it doesn’t, check what it returns, does it make sense? If it’s a
previous value you’re likely still dealing with a cached configuration, try
clearing the cache.
- Inspect the logo in the DOM by using a developer tool like the webkit element
inspector or Firebug
- If it’s correctly populating the logo in the DOM then maybe the request
is failing, check your requests for the logo and see if it is actually found on
your server. If it isn’t, check that the file is where you think it is and
verify the path to it.
- I’d also check the Hilary logs. If there’s a problem parsing the LESS
templates it will show in there.HTH, Bert On 1 Apr 2014, at 15:25, Michael Anthony Balmes <souskemic...@gmail.com> wrote: > Hi Bert, > This is the path. there are two LS-logo.png files one in institutional > and one for branding. So i think i did it right coz i just replace the oae > pic to my own pic files but same path. > > > On Tue, Apr 1, 2014 at 8:53 PM, Bert Pareyn <pareyn.b...@gmail.com> wrote: > That sounds to me like it has the right config then. Can you tell me what > exactly you put into the admin panel box? > You need to add quotes around the link to your image, maybe that’s the > problem or the path could be wrong? > > Bert > > On 1 Apr 2014, at 13:52, Michael Anthony Balmes <souskemic...@gmail.com> > wrote: > >> Hi Bert, >> i login to the tenant account and the oae logo is gone but the image of >> what i have uploaded is not shown. it just removed the logo.i dont know what >> happen, i already delete the browsing cache of my browser. >> >> >> On Tue, Apr 1, 2014 at 6:57 PM, Bert Pareyn <pareyn.b...@gmail.com> wrote: >> I’m referring to the browser cache. >> Depending on if you're using Chrome [1], Firefox [2], IE[3] or another the >> method will differ. >> Chances are that by now the 15 minute window passed and the institutional >> logo will show up. >> >> Bert >> >> [1] https://support.google.com/chrome/answer/95582?hl=en-GB >> [2] https://support.mozilla.org/en-US/kb/how-clear-firefox-cache >> [3] http://support.microsoft.com/kb/260897 >> >> >> >> On 1 Apr 2014, at 11:53, Michael Anthony Balmes <souskemic...@gmail.com> >> wrote: >> >>> How can I check if there is cache configuration? This cache you are >>> refering is the browser that we used or the hilary? >>> >> >> > > > <oae skinning.JPG>
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