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Bonjour L'un de mes utilisateurs n'arrivent plus à synchroniser son outlook avec OBM (la synchro iphone fonctionne). Il ne s'agit d'un pb de poste (la synchro outlook fonctionne sur le meme poste pour d'autres users). Je m'oriente donc vers un export avec suppression de données pour l'agenda concerné, puis réimport via l'interface web d'obm.  Quelle différence fait-on entre suppression des RV et des réunions ? Quel est l'impact sur les invitations faites à d'autres ? Pour info la version OBM est la 2.3.12. Voici les logs coté serveur et client du pb outlook 2011-08-23 08:07:22,739 CalendarBindingImpl ERROR - java.lang.NullPointerException at fr.aliacom.obm.common.calendar.CalendarHome.eventFromCursor(CalendarHome.java:389) at fr.aliacom.obm.common.calendar.CalendarHome.getSync(CalendarHome.java:952) at fr.aliacom.obm.common.calendar.CalendarService.getSync(CalendarService.java:106) at fr.aliacom.obm.common.calendar.CalendarBindingImpl.getSync(CalendarBindingImpl.java:308) at fr.aliacom.obm.common.calendar.CalendarBindingImpl.getSync(CalendarBindingImpl.java:277) at org.obm.sync.server.EventHandler.getSync(EventHandler.java:502) at org.obm.sync.server.EventHandler.handle(EventHandler.java:90) at org.obm.sync.server.SyncServlet.handleQuery(SyncServlet.java:88) at org.obm.sync.server.SyncServlet.service(SyncServlet.java:65) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:883) at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:722) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2214) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) at java.lang.Thread.run(Thread.java:636) 2011-08-23 08:07:22,740 CalendarHandler ERROR - org.obm.sync.auth.ServerFault at fr.aliacom.obm.common.calendar.CalendarBindingImpl.getSync(CalendarBindingImpl.java:315) at fr.aliacom.obm.common.calendar.CalendarBindingImpl.getSync(CalendarBindingImpl.java:277) at org.obm.sync.server.EventHandler.getSync(EventHandler.java:502) at org.obm.sync.server.EventHandler.handle(EventHandler.java:90) at org.obm.sync.server.SyncServlet.handleQuery(SyncServlet.java:88) at org.obm.sync.server.SyncServlet.service(SyncServlet.java:65) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:883) at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:722) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2214) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) at java.lang.Thread.run(Thread.java:636) 2011-08-23 08:07:22,741 XmlResponder ERROR - null text java.lang.NullPointerException: null text at org.obm.sync.utils.DOMUtils.createElementAndText(DOMUtils.java:250) at org.obm.sync.server.XmlResponder.sendError(XmlResponder.java:72) at org.obm.sync.server.XmlResponder.sendError(XmlResponder.java:80) at org.obm.sync.server.EventHandler.getSync(EventHandler.java:508) at org.obm.sync.server.EventHandler.handle(EventHandler.java:90) at org.obm.sync.server.SyncServlet.handleQuery(SyncServlet.java:88) at org.obm.sync.server.SyncServlet.service(SyncServlet.java:65) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11NioProcessor.process(Http11NioProcessor.java:883) at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:722) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:2214) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603) at java.lang.Thread.run(Thread.java:636) 2011-08-23 08:07:22,741 SyncServlet INFO - handler responded to calendar/getSync in 1870ms. 2011-08-23 08:07:35,067 LoginHandler INFO - method: doLogin Coté client [INFO ] BEGIN SYNCHRONISATION [INFO ] -> CONTACTS <- [INFO ] OBM : updated: 0 removed: 0 | OTLK : added: 0 updated: 0 removed: 0 [INFO ] OBM : updated: 0 removed: 0 | OTLK : added: 0 updated: 0 removed: 0 [INFO ] -> CATEGORIES <- [INFO ] OBM categories:11 [INFO ] -> CALENDARS <- [INFO ] ** * Calendrier** [INFO ] Addin.Synchronisation : com error [INFO ] Com Error [INFO ] END SYNCHRONISATION [INFO ] ------------------------------------------------- Merci de vos réponses et suggestions -- Cordialiuement, _________________________________________________ Valérie Thevenin Responsable du Centre de Ressources Informatiques Université de Technologie de Troyes _________________________________________________ UTT - C.R.I 12 rue Marie Curie 10010 Troyes Cedex Tel : +33 325 717 608 Fax : +33 325 718 084 E-Mail : [email protected] |
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