It's not really clear what was ignored or what the actual alerts are set
up as.
I'd suggest if you have devices which are frequently failing to respond
to ping and/or SNMP enough to be triggering alerts, you should work out
why that is.
If you can't fix the device/path, just exclude that device from the
alert checker generating the alert. It's pretty trivial using the
rules-based associations system.
adam.
Ahmed Rahal via observium wrote on 2022-11-07 14:38:
Hi Jamen,
Ignoring an alert lasts as long as the alert is triggered. If the
alert resorbs, the 'ignore' state is cleared.
You can however set the host to be ignored in the host setup page.
This will block all alerts from that host.
AFAIK, there is no other fine grained way to selectively totally
ignore a subset of alerts other than excluding the host in the alert
checker itself.
Otherwise, if you have the paid version, you can add in a maintenance
for that host on specific alerts. This method while working does not
feel right to me however.
HTH,
Ahmed.
Le dim. 6 nov. 2022, à 08 h 33, McGranahan, Jamen (VU) via observium
<[email protected] <mailto:[email protected]>>
a écrit :
One of our servers keeps reporting that its down and then back up
a minute later. I've tried to ignore the alert within Observium
but that only lasted for less than a day. I even put in a date to
ignore the alert until 2026. That lasted for a couple of days. But
we are once again getting bombarded with these alerts. I don't
want to disable the alert since we have over 30 systems
registered. Ideas or suggestions?
Jamen McGranahan
Associate Director of Library Technology & Digital Services
Vanderbilt University Library
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*Videotron/Fibrenoire* - www.fibrenoire.ca <http://www.fibrenoire.ca/>
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Twitter: @fibrenoire
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