Have you tried adding a new user and logging in with that?
Logging in to the terminal is completely different to logging in to the
observium web ui. Observium doesn't use local system authentication and
maintains its own user database.
You're not trying to log in to Observium with your Linux username and
password, right?
adam.
Matthew Cotter via observium wrote on 11/11/2022 17:21:
I am still having this problem, I looked at the logs and did not see
anything. I ran an update and that did not have any affect.
Our observium is a standalone instance.
I can log onto the terminal, the front facing web site is the only
thing that does not let me log on.
Any ideas?
Matt
*From:* Ryan, Spencer J. via observium <[email protected]>
*Sent:* Wednesday, August 24, 2022 11:55 AM
*To:* Observium <[email protected]>
*Cc:* Ryan, Spencer J. <[email protected]>
*Subject:* [Observium] Re: web console logon issue
*WARNING*- This email originated outside BostonFAM. Please verify
senders before opening attachments.
Anything showing up in {install directory}/logs/observium.log ?
Typically issues with your auth provider will show up there.
------------------------------------------------------------------------
Spencer J. Ryan| Manager, Technology and Infrastructure
*Miller Canfield***
*T* +1.313.496.7979 | *F* +1.313.496.7500
------------------------------------------------------------------------
*From:* Matthew Cotter via observium <[email protected]
<mailto:[email protected]>>
*Sent:* Wednesday, August 24, 2022 12:00 PM
*To:* [email protected] <mailto:[email protected]>
*Cc:* Matthew Cotter <[email protected]
<mailto:[email protected]>>
*Subject:* [Observium] web console logon issue
*CAUTION EXTERNAL EMAIL:*DO NOT open attachments or click links from
unknown or unexpected emails.
Greetings,
I recently ran into a problem with logging into the web portal for
Observium. I enter the user name and password, and nothing happens,
Has anyone run into this?
I have run all updates and maintenance I could find on the support
site with no luck.
Thank you
Matt
*Matthew Cotter*
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