Dear Members,

We have been informed of a problem with the 10111 service. It seems that
thefault lies with the system equipment which has reportedly been due for
an upgrade since 2013. Reportedly, as many as 25% of callers have not been
able to get through to the service during this period.

This follows two situations over the last week where ONW members were
unable to get through to the 1011 service in an emergency.

Please refer to the attached emergency numbers (which should have been
delivered as a pamphlet to your mailbox as well) and save the alternatives
on your phone for use in an emergency.

Please also report any problems you experience with the 10111 service to:
email: [email protected]
twitter: #wc10111


Thanks and regards,



-- 
Steve Killick
Cell 084 447 5544
email: [email protected]

-- 
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OPS [Obsid Public Safety] - 24/7 control room 

TEL: 021-447-1066   or   072-063-1653
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EMERGENCIES:  10111

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ONW email: [email protected]
WEB: www.obswatch.org.za
FACEBOOK: facebook.com/obswatch
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Other Useful Obs Numbers: obs.org.za/obsdir

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