*Hi Associates, Greeting from GCP-Inc ,
**Please do let me know if you have got any suitable profile for this position. Kindly Revert back your updated profile to [email protected]* Position: Network Engineer (CCNA Certification is MUST) Duration: 6+Months Location, FL - Tampa, *First Preferences for the Local Consultants only * Description: Support Managed Customers Pleases supply current CCNA Expiration Date in Supplemental Information field when submitting candidates. Work shift will be discussed during interview MANAGERS PREFERS LOCAL CANDIDATES Job Description: Provide support to customers requiring Tier 2 technical assistance for Logical and Physical connectivity problems on the Managed Data Network Services (MDNS) & Virtual Tunneling Service (VTS). Devices include but not limited to switches, routers, gateways. Monitor and track reports on LAN/WAN events on internal systems. Interact with internal and external vendors in scheduling and coordinating dispatches and problem resolution. Responsible for accurate documentation of customer interaction and the proper engaging of internal and external support teams as necessary. Focus is on 100% customer satisfaction. Must have a minimum of 3 years Networking experience and a current CCNA. Good Team communications is imperative and must have the ability to solve problems under pressure. Must be self-motivated and able to solve complex technical problems while interfacing with customers. Perform advance level troubleshooting and diagnostics for hardware and software issues on LAN and WAN related services. Strong written and verbal communication skills are essential. Ability to multitask and experience in supporting large customer environments (In a Helpdesk/Support Arena) is a prerequisite. Knowledge of telecommunication fundamentals and skilled in testing DS0, DS1, DS3, SONET, CSU/DSUs and Frame Relay are necessary. Solid understanding of network protocols, routers, switches, TCP/IP. WAN experience along knowledge of Cisco Routers, IPSEC VPNs, Frame Relay and ISDN are integral. Must be able to work a flexible schedule including weekends and offshift hours. Required Certifications: Certification One: CCNA Skills Inventory Skill Experience Need 1) Router Intermediate Required 2) Circuit Intermediate Required 3) TCPIP Intermediate Required 4) Frame Relay Intermediate Required 5) VPN Intermediate Required 6) CCNA Expert Required 7) VOIP Intermediate Required 8) MPLS Intermediate Desired 9) COS/QOS Intermediate Desired Thanks & Regards, Sandy Sr Technical Recruiter Global Computer Products Inc. (GCP-Inc) Office: 703-349-2318 | Fax: 703-349-5760 | Email address :[email protected] Chat ID : [email protected] www.gcp-inc.com| --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "ocp-dba" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/ocp-dba -~----------~----~----~----~------~----~------~--~---
