[ http://issues.apache.org/jira/browse/OFBIZ-257?page=comments#action_12453640 ] Daniel Kunkel commented on OFBIZ-257: -------------------------------------
I intend to submit a patch, however, I am not sure how soon I will get to it. In any case, it is a real problem since we see a large percentage of our potential customers sign up for new accounts, and then never order anything. > Streamline the order checkout procedure > --------------------------------------- > > Key: OFBIZ-257 > URL: http://issues.apache.org/jira/browse/OFBIZ-257 > Project: OFBiz (The Open for Business Project) > Issue Type: Improvement > Components: ecommerce > Environment: new feature > Reporter: Daniel Kunkel > Priority: Minor > > This is a replanted feature request from the old Jira. I was going to let it > just disappear from Jira until I was inspired by OFBiz... Besides, I know > I'm losing business because of the confusing checkout process, and I'm > frankly surprised it hasn't been fixed yet. > --- > The current checkout system, although logical and very good in ways, is not > especially intuitive or straight forward for the unexperienced customer, > especially one in a hurry. > The new scheme is a simplified ordering scheme that handles the most common > basic orders, and still links to the existing checkout code for complex > orders with special requirements like split shipments, split payments, gift > cards, etc. > Specifically: > The Login Screen > The login screen is a combination of the current login screen, and the new > customer screen. Most customers, they can enter their login name/password and > skip the new customer basic data. New customers will enter in their personal > details, address, etc. > An ajax bit could be really helpful here... After someone enters their login > information, the system could populate the fields giving the customer a > chance to review and update their main address, phone numbers etc. > The order screen > This is a reworking of the current quick checkout screen. > 1.) The first shipping address is automatically selected. A link is provided > to step 1 of the normal checkout system if the user needs to add a new > address. > 2.) Shipping Choices, and an option not to have everything shipped at once > are provided. A link to the normal checkout procedure step 2 is provided > should additional e-mail notifications, gift wrapping, etc be desired. > 3.) Payment Options are listed, but instead of a link to add a credit card, > the credit card data entry fields are provided, including an option to add a > separate billing address. If credit card data is entered, that card is > automatically used. A link will be provided to jump to the 3rd step of the > standard checkout process should addition billing options be required like > split payments, etc. > Order Button > The final button is changed to "Order" and gives the customer a "reciept" > ... It is far easier to adjust an order that's been created than make up for > lost business because people didn't realize they needed to hit the confirm > link one last time to put the order through. > The ordering process at http://www.GraciousStyle.com (Si Chen's site) is a > good example of the general feel of this scheme. > Anyone have any other suggestions, or an interest in supporting this > development? > Thanks -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://issues.apache.org/jira/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira
