Iain, Ray, Yes, I think that Ray is in the truth even if I did look at it seriously... I will try tomorrow...
Jacques From: "Ray Barlow" <[EMAIL PROTECTED]> > Strictly speaking I don't think the POS system actually has any support > for returns. The negative quantity "process" is really a work around > rather than a planned feature for handling returns therefore I would not > rely on any of its accounting and reporting impacts other than a > negative quantity and price in the order. > > The returns process used in the order manager screens didn't really > exist beyond concept I don't think when the POS system was originally > done. In others words I suspect the correct thing to do is actually > recode the POS screens to make use of the returns services that have > hopefully been exposed during the order manager development. > > Ray > > > Jacques Le Roux wrote: > > Iain, > > > > Unfortunatly POS is not using much (actually any for the moment) verbose. > > Please see "trace" and "Debug." in PosTransaction.java. > > > > For the 1st point I have no quick answer. I will take a look ASAP... > > > > Jacques > > > > ----- Original Message ----- > > From: "Iain Fogg" <[EMAIL PROTECTED]> > > To: <[email protected]> > > Sent: Wednesday, November 29, 2006 5:45 PM > > Subject: Help with POS behaviour > > > > > > > >> If you process a customer return via the POS application, it always > >> seems to think that the payment type is CASH, whether you select CASH, > >> CHECK, or CREDIT on the payment screen. (In this context, "payment" is > >> actually a refund). > >> > >> Consequently, the accounting ECAs are updating the wrong account - CASH > >> IN REGISTER is credited instead of the default GL account for whatever > >> "payment" method you select (eg, IN TRANSIT FROM CREDIT CARD SUPPLIER > >> for a CREDIT CARD refund). > >> > >> Frankly, I can't see where the payment type is being set to CASH in POS, > >> so I'm starting to suspect there may be an ECA further downstream that > >> is assuming any negative amount (refund) needs to be handled as a cash > >> transaction, but that's just because I'm starting to clutch at straws :-) > >> > >> Also, can some kind soul tell me how to turn on verbose debugging in POS > >> - setting the global verbose flag in > >> framework/base/config/debug.properties doesn't seem to do the trick. > >> > >> Tips/pointers appreciated, Iain > >> > >> > >> > >> > >> -- > >> No virus found in this outgoing message. > >> Checked by AVG Free Edition. > >> Version: 7.1.409 / Virus Database: 268.14.19/556 - Release Date: 28/11/2006 > >> > > > >
