And it just is not working properly in the Demo data as far as I know. Rohit, if you have further recommendations for the checkout process, please feel free to file them as feature enhancements so that they can get tracked.

Just to be thorough - here are my thoughts on your recommendations below:

1. The reason there are now a million different paths thru the checkout process is that we're trying to give people who are building their own applications options to build on. I do not believe that the OOTB OFBiz is something that should ever reach production. Now people have a number of different paths to build their own checkout processes on - and for that - we are thankful.

2. This is definitely something that should be addressed at some point. Your issue is in JIRA and will be addressed as soon as everyone can get to it. Feel free to dig in and submit a patch for approval!!

3. I am going to have to disagree with you on this one. Having less steps are totally going to help the user get to the part of paying more quickly - which can only be a good thing. There is one page for your personal information and one page to select the options that are there for you. If they want to change their credit card - and thus their billing address - then they only need to bounce back to the one other page and update the info. Pretty easy in my mind.

Cheers,
Tim
--
Tim Ruppert
HotWax Media
http://www.hotwaxmedia.com

o:801.649.6594
f:801.649.6594


On Dec 23, 2006, at 9:55 PM, Anil Patel wrote:

Rohit,
Gift card option is not just hard coded, its enabled through a Store
settings.

Anil

On 12/23/06, rohit2006 <[EMAIL PROTECTED]> wrote:


Hi Tim.

I just tried the new 3 and 6 step anonymous checkout, and it seems to be working great for a demo transaction. Though even the new checkout needs gift options to be enabled, shipping is properly calculated and added to
the
order total.

I you don't mind, i did like to suggest three things:

1) include an option to enable or disable anonymous checkout in the
product
store and also include the option for selecting 3 step or 6 step anonymous checkout, if anonymous checkout it enable in the first place. I do not really think its wise to offer the customer a total of 4 checkout methods including 2 in anonymous and 2 in regular checkout. Too many options may
just confuse the customer.
2) If the Gift option issued can be addressed it will be great, for those
who do not offer it on their stores.

3) from my experience, i have usually seem billing address being entered
in
the same page in which the credit card number is entered, whereas in the
new
3 step checkout its entered in 'shipping options'. Just to think of a
scenario when this might cause some problem: a customers first credit card is not processed and he decides to use another card which might have a different billing address, the what does he do? Or, simply the customer decided to use a card with different billing address when he is reviewing the order, he will probably be confused and have to work out himself on
how
to change the billing address, previously entered. Though its pretty easy thing to do, but more often than not these minor things cost huge in lost
sales.

Personally i think the 3 step checkout is simple and fast and full credit
to
the efforts of Tim and other involved in it.

Rohit



JIRA [EMAIL PROTECTED] wrote:
>
>     [
>
http://issues.apache.org/jira/browse/OFBIZ-561? page=comments#action_12460685
> ]
>
> Tim Ruppert commented on OFBIZ-561:
> -----------------------------------
>
> Rohit, thanks for applying this as another issue - and thanks to David
for
> clarifying that. First of all, I do not think that Gift Cards have been > working out of the box as a payment method for a long time now, so I do > not believe that this is being addressed at this point. If I'm wrong, > please let me know, but for all of the older versions I have around -
this
> is feature was not working.
>
> Secondly, the shipping costs bug is definitely there and has been fixed
in
> the latest patch that has a functional 2 and 6 step process. Once this
is
> applied it will be working.
>
>> Errors in anonymous checkout.
>> -----------------------------
>>
>>                 Key: OFBIZ-561
>> URL: http://issues.apache.org/jira/browse/ OFBIZ-561
>>             Project: OFBiz (The Open for Business Project)
>>          Issue Type: Bug
>>          Components: ecommerce
>>    Affects Versions: SVN trunk
>>         Environment: Linux FC5, JDK 1.4.2_13.Postgres database.
>>            Reporter: Rohit Sureka
>>            Priority: Critical
>>
>> Hi, i believe there two bugs in the anonymous checkout in SVN 487185.
>> First, Show gift options has to be enabled for anonymous checkout
process
>> to move beyond select shipping option page in 'ecommerce' application.
>> Else the following is the log of the error:
>> 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [
>> ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from:
>> file:/E:/ofbiz_tmn/applications/ecommerce/widget/ ContentScreens.xml
>> 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [
>> ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering
>> page, Servlet Finished- total:3.719,since
>> last([processShipOptio...):3.719]]
>> 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [
>> ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, >> Servlet Finished- total:3.812,since last([setShipOptions] ...): 3.812]]
>> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [
>> ControlServlet.java:85 :INFO ] The character encoding of the request
is:
>> [null]. The character encoding we will use for the request and response
>> is: [UTF-8]
>> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [
>> ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting,
>> doing setup- total:0.0,since last(Begin):0.0]]
>> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [
>> ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing >> Event(s) and View(s)- total:0.0,since last ([processShipOptio...):0.0]]
>> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [
>> RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions
>> 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [
>> FieldObject.java:75 :INFO ] Field value not found with name isGift in
Map
>> with name , not getting Object value, returning null.
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> CallObjectMethod.java:163:ERROR]
>> ---- runtime exception report
>> --------------------------------------------------
>> Method in call method operation threw an exception
>> Exception: java.lang.NullPointerException
>> Message: null
>> ---- stack trace
>> ---------------------------------------------------------------
>> java.lang.NullPointerException
>> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift (ShoppingCart.java
:2094)
>> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift (ShoppingCart.java
:2098)
>> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>> sun.reflect.NativeMethodAccessorImpl.invoke(
NativeMethodAccessorImpl.java:39)
>> sun.reflect.DelegatingMethodAccessorImpl.invoke(
DelegatingMethodAccessorImpl.java:25)
>> java.lang.reflect.Method.invoke(Method.java:324)
>> org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod(
CallObjectMethod.java:135)
>> org.ofbiz.minilang.method.callops.CallObjectMethod.exec(
CallObjectMethod.java:102)
>> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926)
>> org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java: 81)
>> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926)
>> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565)
>> org.ofbiz.minilang.SimpleMethod.runSimpleMethod (SimpleMethod.java:102) >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent (SimpleMethod.java:63)
>> org.ofbiz.webapp.event.SimpleEventHandler.invoke(
SimpleEventHandler.java:69)
>> org.ofbiz.webapp.control.RequestHandler.runEvent (RequestHandler.java
:406)
>> org.ofbiz.webapp.control.RequestHandler.doRequest (RequestHandler.java
:237)
>> org.ofbiz.webapp.control.ControlServlet.doGet (ControlServlet.java:178) >> org.ofbiz.webapp.control.ControlServlet.doPost (ControlServlet.java:74)
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:615)
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
ApplicationFilterChain.java:252)
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(
ApplicationFilterChain.java:173)
>> org.ofbiz.webapp.control.ContextFilter.doFilter (ContextFilter.java:245)
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
ApplicationFilterChain.java:202)
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(
ApplicationFilterChain.java:173)
>> org.apache.catalina.core.StandardWrapperValve.invoke(
StandardWrapperValve.java:213)
>> org.apache.catalina.core.StandardContextValve.invoke(
StandardContextValve.java:178)
>> org.apache.catalina.core.StandardHostValve.invoke(
StandardHostValve.java:126)
>> org.apache.catalina.valves.ErrorReportValve.invoke(
ErrorReportValve.java:105)
>> org.apache.catalina.core.StandardEngineValve.invoke(
StandardEngineValve.java:107)
>> org.apache.catalina.valves.AccessLogValve.invoke (AccessLogValve.java
:541)
>> org.apache.catalina.connector.CoyoteAdapter.service (CoyoteAdapter.java
:148)
>> org.apache.coyote.http11.Http11Processor.process (Http11Processor.java
:869)
>>
org.apache.coyote.http11.Http11BaseProtocol $Http11ConnectionHandler.processConnection
(Http11BaseProtocol.java:664)
>> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(
PoolTcpEndpoint.java:527)
>> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(
LeaderFollowerWorkerThread.java:80)
>> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(
ThreadPool.java:684)
>> java.lang.Thread.run(Thread.java:534)
>>
--------------------------------------------------------------------- -----------
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> TransactionUtil.java:249:ERROR]
>> ---- exception report
>> ----------------------------------------------------------
>> [TransactionUtil.rollback]
>> Exception: java.lang.Exception
>> Message: Stack Trace
>> ---- stack trace
>> ---------------------------------------------------------------
>> java.lang.Exception: Stack Trace
>> org.ofbiz.entity.transaction.TransactionUtil.rollback(
TransactionUtil.java:248)
>> org.ofbiz.entity.transaction.TransactionUtil.rollback(
TransactionUtil.java:230)
>> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694)
>> org.ofbiz.minilang.SimpleMethod.runSimpleMethod (SimpleMethod.java:102) >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent (SimpleMethod.java:63)
>> org.ofbiz.webapp.event.SimpleEventHandler.invoke(
SimpleEventHandler.java:69)
>> org.ofbiz.webapp.control.RequestHandler.runEvent (RequestHandler.java
:406)
>> org.ofbiz.webapp.control.RequestHandler.doRequest (RequestHandler.java
:237)
>> org.ofbiz.webapp.control.ControlServlet.doGet (ControlServlet.java:178) >> org.ofbiz.webapp.control.ControlServlet.doPost (ControlServlet.java:74)
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:615)
>> javax.servlet.http.HttpServlet.service(HttpServlet.java:688)
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
ApplicationFilterChain.java:252)
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(
ApplicationFilterChain.java:173)
>> org.ofbiz.webapp.control.ContextFilter.doFilter (ContextFilter.java:245)
>> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(
ApplicationFilterChain.java:202)
>> org.apache.catalina.core.ApplicationFilterChain.doFilter(
ApplicationFilterChain.java:173)
>> org.apache.catalina.core.StandardWrapperValve.invoke(
StandardWrapperValve.java:213)
>> org.apache.catalina.core.StandardContextValve.invoke(
StandardContextValve.java:178)
>> org.apache.catalina.core.StandardHostValve.invoke(
StandardHostValve.java:126)
>> org.apache.catalina.valves.ErrorReportValve.invoke(
ErrorReportValve.java:105)
>> org.apache.catalina.core.StandardEngineValve.invoke(
StandardEngineValve.java:107)
>> org.apache.catalina.valves.AccessLogValve.invoke (AccessLogValve.java
:541)
>> org.apache.catalina.connector.CoyoteAdapter.service (CoyoteAdapter.java
:148)
>> org.apache.coyote.http11.Http11Processor.process (Http11Processor.java
:869)
>>
org.apache.coyote.http11.Http11BaseProtocol $Http11ConnectionHandler.processConnection
(Http11BaseProtocol.java:664)
>> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(
PoolTcpEndpoint.java:527)
>> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(
LeaderFollowerWorkerThread.java:80)
>> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(
ThreadPool.java:684)
>> java.lang.Thread.run(Thread.java:534)
>>
--------------------------------------------------------------------- -----------
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction
>> rolled back
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> RequestHandler.java:268:ERROR] Request processShipOptions caused an
error
>> with the following message: ERROR: Could not complete the Process Ship
>> Options; to be called as a Request Event
>>
[file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ ecommerce/customer/CustomerEvents.xml#processShipOptions]
>> process [Method to execute named setIsGift threw an exception:
>> java.lang.NullPointerException]
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is
a
>> view.
>> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [
>> RequestHandler.java:537:INFO ] servletName=control, view=optionsetting
>> Secondly, shipping costs are not added to the order total during
>> checkout. The order total simply shows shipping as '0' and nothing is
>> added to the order for shipping.
>> Rohit
>
> --
> This message is automatically generated by JIRA.
> -
> If you think it was sent incorrectly contact one of the administrators:
> http://issues.apache.org/jira/secure/Administrators.jspa
> -
> For more information on JIRA, see:
http://www.atlassian.com/software/jira
>
>
>
>

--
View this message in context:
http://www.nabble.com/-jira--Created%3A-%28OFBIZ-561%29-Errors-in- anonymous-checkout.-tf2876196.html#a8039196
Sent from the OFBiz - Dev mailing list archive at Nabble.com.



Reply via email to