Jacopo and others,

Could you please check my approach of solving the following problem:

i am currently working with a customer who is a telecom services oriented 
company. When an order comes in, a number of activities needs to be started 
when the order is approved. The product on the order is similar to a 
configurable PC, however de hardware parts are not (yet) important but the 
needed activities by certain departments are.

These departments need to be informed and be aware of it.

I had a close look how this can implememented. It looks like I can use the 
manufacturing process, although the 'BOM' is not required, because there is 
no material. I actually only need the routing and routing tasks and need to 
add the possibility to define party roles. To the production process these 
roles need to be added so they will appear in the calendar from Si's crmsfa 
system.

So in essence i like to add the possibility to define employees who will do 
the routing tasks.

Is this the way to go and is this acceptable to add to the manufacturing 
process?

your feedback is highly appreciated.

-- 
Regards,
Hans Bakker
ANT Websystems Co.,Ltd (http://www.antwebsystems.com)

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