Thanks for the prompt reply! Yes, the service is something that our company does. (Sorry for the ambiguity, I'm not referring to an ofbiz service in the ofbiz java/mini-lang/ECA sense of the term.) To illustrate, we sell some Products, for example we sell some computers, and we offer some Services, for example we fix your computer if it's broken. We charge for the Products and Services. So I can enter a new Product and ship it (a new PC)and enter a payment and see all the workings in the accounting books. But if I create a new Product that is a Service, does it make sense to 'ship' that Service? like this: Catalog | Main | Create New Product | <enter some info here> ... Product Type dropdown: I choose Service | give it a price, put it in a category and a catalog etc
I place an order for that Product who's Product Type is Service. Go through the entire order process, when I finally get to the Order #WS12345 Information page, this order is still only an order, it isnt a sale, so it's not in the accounting books. What do I do next to convert this order into a sale? With a regular Product (Finished Good) I can ship it and it converts into a sale and I see it in the accounting books. However, with a Service, is it appropriate to 'ship' the service? Do I click on 'quick ship' to indicate that the service has been provided? Thanks for your help. Michael -------------- Original message ---------------------- From: BJ Freeman <[EMAIL PROTECTED]> > need to know more about the service like is this something you do or > something someone else does that is not connected with ofbiz > > [EMAIL PROTECTED] sent the following on 8/3/2006 11:24 AM: > > Hi, > > How do I get a service into the books? > > Here are my assertions: (correct me if I'm wrong) > > > > 1) A Product must be shipped or packed before an invoice is generated and > > the > transaction put in the books. > > > > 2) A service (which is a special type of Product) cannot be shipped or > > packed. > > > > So I must be missing something, if the only way to get the Order into the > accounting books (convert it to a sale) is to ship it and a Service (product) > cannot be shipped, then I cannot convert a Service into a sale. > > is there some other mechanism to get the fulfillment of a service into the > accounting books, ie convert a service into a sale? > > > > Thanks Michael > >
