On Aug 31, 2006, at 9:50 PM, Jacopo Cappellato wrote:
Hi all,
I need some help to figure out if the following processes are already
implemented (and usable):
a sales order in created (and approved) and the cc payment is
succesfully
processed online; then the order is modified:
*) a shipment cost is manually added or
*) an order item is cancelled or
*) the quantity of an existing order item is modified or
*) a new order item is added
Is there a way to reauthorize the cc payment to reflect the new
grand total?
There are services for re-authorization and they used to be called
automatically when an order amount was increased, but I don't know if
that's the case any more. It might be nice to have a link to trigger
this manually, either in addition or as an alternative to the
automatic triggering when an order amount is increased.
And when an order item is returned, is there an easy way to refund the
customer?
I believe this is already implemented and functional. When you
receive a return that was paid with a credit card it will refund it
to the credit card (if you're doing a refund and not an exchange or
something). For non-CC payments I'm not sure... it should create an
outgoing payment that is left open so you can cut and send a check
and then close the payment.
-David
