Jacopo,
Thanks for the quick reply. Believe it or not, I just found the problem
myself :-)
I guess that means I need separate stores to handle POS and non-POS
transactions :-) I learn a little more each day.
Thanks again, Iain
Jacopo Cappellato wrote:
The problematic setting is "is immediately fulfilled": if it is set to
Y, then no reservations will be done.
Jacopo
Iain Fogg wrote:
I have a ProductStore with a Facility configured as a Retail Store.
Some of the relevant Store parameters are:
Is Immediately Fulfilled: YES
One Inventory Facility: YES
Check Inventory: YES
Reserve Inventory: YES
Require Inventory: YES
When I make sales through the POS application, all seems to work
fine, however, when I make sales through the Order Manager, I keep
getting an error when I try to Quick Ship an order. If I raise a
sales order for a product, approve it, and then try to quick ship it
I get an error saying:
Warning: no shipments created; could not find anything ready and
needing to be shipped.
It looks like there is no record being created in
orderItemInventoryRes, and consequently the Quick Ship service
doesn't find anything. Anyone know what param to tweak to fix this
(I've fiddled with most of 'em :-(
It is appropriate to configure a single store/facility to use both as
a POS retail store AND to fulfill other orders such as phone orders,
or special orders (customer walks into the store and asks for
something not in stock)? Should I have multiple stores to model the
different sales channels?
I appreciate any tips - this is quite frustrating because I thought I
had this stuff worked out (and I open my store in about 3 weeks time :-)
Cheers, Iain
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