Hi Iain, Did you get thru this issue ? Else have you some log or clues ?
Jacques ----- Original Message ----- From: "Iain Fogg" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, December 13, 2006 10:51 PM Subject: Trouble with shipment estimates (I think) > I'm having trouble with shipping estimates for different customers, but > can't work out the problem... > > When I am going through the Finalize Order steps for Customer A, I > select the shipping address (there is only 1) and the options screen > gives me the choice of selecting 1 of 3 available shipping options > (including no shipping). > > For Customer B, I can select the shipping address but I don't get the > options to select the shipping method. Hence I cannot get past the > options setting screen. > > The addresses for the two customers are very similar (street address, > state, postcode, country) although they do have different postcode. > > Can anyone suggest what I should be looking for to sort this problem > out. I'm having to hand-write customer orders and that is really not > sustainable.... > > Regards, Iain > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.409 / Virus Database: 268.15.18/585 - Release Date: 13/12/2006
