Can someone tell me how to include Gift Certificates as a payment option
in Order Manager?
In my situation, I will sell GCs to customers over the counter by
leveraging the existing GC services. In particular, when completing the
GC survey form, I will include MY email address so I can produce a
hardcopy document containing the GC identifier and value to give to the
customer.
Later, when the recipient of the GC comes into the store (with the
hardcopy certificate), I'll create a new Customer in the Party Manager
(if necessary) and add the GC to the customer. I'll then raise a Sales
Order and if instructed by the customer, use the GC as partial/full
payment for the products.
Everything works fine, except for the last bit.
My reading of the code suggests you can't actually use the Order Manager
to pay with a GC. In
applications/order/webapp/ordermgr/WEB-INF/actions/entry/billsettings.bsh,
PaymentMethods are pulled, but only CREDIT_CARD and EFT_ACCOUNT are
handled specially - everything else seems to "disappear" as part of an
"offline" paymentMethodType. I thought maybe I could use the GC later in
the process when creating a payment and applying it to the invoice, but
I can't work that option out either.
Am I doing something wrong? This is so close to having a workable
in-store Gift Certificate solution, but unless the GC can be used to pay
for products, then that is a show-stopper.
Cheers, Iain
PS. Yes, I have followed all the guidance/seed data examples to ensure
the GC services are triggered for GC sales and redemptions.
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