> What I am wondering is what would the average sort of IT team
> size be for an organisation of say 100 employees. Now I know this all
> depends on lots of factors...
When you talk about IT staff, are you talking about IT support and application development staff?
> A couple of details are as follows... we are a very technical oriented
> company... we have about 70 PCs running all kinds of software... so,
> obviously some staff's responsibility is on keeping everything running and
> on general IT support.
100 people - 70 computers? I think most companies I have worked for have about 1.1 -1.2 computers per person once you round up all the spare/test machines and other odd boxes, (have worked in one place with about 2.5 computers per person which was nice).
> Also, we mostly develop in house software applications... and there is
> always things to do!! To date we have not outsourced much (if any)
> development work
Outsourcing development work seems difficult if you are talking about requiring industry specific knowledge. I would be tempted to outsource IT support and other aspects & keep at least design & testing in house. I figure the development team size has to be scaled according to demand and cost-benefits. If users, (in-house or not), are screaming for bug fixes and have budget to pay for the work then you need more staff (or work smarter of course).
> Just wondering if anyone could guess (or comment on other similar
> organisations) at the number of IT staff we would typically require.
I know that if everyone kept a log of every hour spent doing support issues (I just spent a morning tracking down why a HP laser printer was just spewing out pages at a client site), then the number of hours required to maintain 70+ workstations/servers would be 'significant'. I would guess at least one full-time support person with support from consultants (such as LanCom or CSC etc) and/or part-timers.
Grant
