NO until its paid for it leads a charmed protected life! Ughrrr.
On 06/11/2007, Jeremy Coulter <[EMAIL PROTECTED]> wrote: > > I thought you were going to say you got a roster for dinner at one > point in that story :-) > The lady at the other hotel sounds like some of the people who run shops > at the SimLim building in Singapore. Anyone who has been to singapore and > been to SimLim will know what I am talking about !! :-) > > > > Jeremy > > -----Original Message----- > From: "Paul A Norman" <[EMAIL PROTECTED]> > To: "NZ Borland Developers Group - Offtopic List" <offtopic@delphi.org.nz> > Date: Tue, 6 Nov 2007 22:08:49 -0500 > Subject: Re: [DUG-Offtopic] what are your thoughts about this? > > Hi, > > I was recently staying in a small hotel in Central America, in a town > where just before dawn, canons and fireworkss wold be let off in the > neighbourhood, and then local church bells would relentlessly peel, and a > nearby rooster would take his perch and start crowing. > > The hotel owners, a lovely couple, asked, was the rooster a bother, and I > suppose that as they couldn't do anything about the canon, the firecrackers > and the church bells, they didn't mention them. > > I said yes the rooster did go on a lot. > They then informed me that a neighbouring hotel had paid for previous > roosters to be removed, but that the lady who had owned them all, had made a > bit of a business of having a rooster for hotels to pay for her to get rid > of, and it was now a real business for her, and so no one was paying for > the latest rooster to be removed any more. > > So perhaps you just have to decide whether the rooster is an accident > which you just have to put up with at your own expense, or whether its a > business that you'll be paying to have go away all the time if you don't > come to a long term understanding! > > Paul > > > On 05/11/2007, Neven MacEwan <[EMAIL PROTECTED] > wrote: > > > > Jeremy > > > > For what it is worth I wouldn't pay for the simple reason that the fix > > was for a problem with their chosen platform and your data > > which I assume was not beyond the specs of their program, I cannot see > > why they didn't integrate the fix into the core product > > > > Pay for the fix but insist they put a disclaimer on the specs of the > > product "Searches data unless you get to much data (amount unknown) in > > which case it fails" > > > > Neven > > > Ok, well, I guess I am partly right and partly wrong. > > > I can actually see both side of the coin, I just know form my onw > > > position how i would expect "myself" or rather "my company" to react > > > in this situation, so maybe emotion is clouding my thoughts...hehehehe > > > > > > Anyway, Thansk for the feed back all. > > > > > > Jeremy > > > > > > > > > > > > -----Original Message----- > > > From: Alister Christie <[EMAIL PROTECTED] > > > > To: [EMAIL PROTECTED], NZ Borland Developers Group - Offtopic List > > > < offtopic@delphi.org.nz> > > > Date: Tue, 06 Nov 2007 14:45:29 +1300 > > > Subject: Re: [DUG-Offtopic] what are your thoughts about this? > > > > > > After reading some of the posts and comments I have to say that > > I'm > > > pretty divided. > > > > > > My question would be does this "fix" benefit anyone but you? > > > > > > If it is a fix that they can roll out to other customers - which > > they > > > may do without you knowing, then they should probably cover the > > > cost of > > > the fix. However if the only person to benefit is you then it is > > > a bit > > > harsh to believe that they are responsible, unless the > > purposefully > > > broke your "fix" knowing that you'd have to pay for the patch. > > > > > > It might be a good time to examine your service contract in > > detail. > > > > > > Alister Christie > > > Computers for People > > > Ph: 04 471 1849 Fax: 04 471 1266 > > > http://www.salespartner.co.nz > > > PO Box 13085 > > > Johnsonville > > > Wellington > > > > > > > > > > > > Jeremy Coulter wrote: > > > > Hi All. > > > > > > > > We have a situation here at my day job, where we use a 3rd party > > > > vendor for our CMS product. > > > > We stumbled onto a problem some time back with the search > > > > functionality, where Coldfusion'd (which the CMS is based on) > > > search > > > > basically threw a fit and died because our site was so big. > > > > The vendor then wrote a fix for us, and since it was neither our > > > > > fault > > > > nor theirs, we agreed to pay for fix from them for their product > > at > > > > cost...fair enough, Coldfusion was the real problem. > > > > > > > > Anyway, we have recently upgraded to the latest version of their > > > > > > product, and now the custom search code does not work, and they > > > waht > > > > to charge us for fixing the problem. > > > > > > > > Now, to my mind, when I do say a custom report and I change > > > something > > > > in the exe and release a new version, and it breaks their custom > > > > report, its up to ME to fix it, and not for the customer to be > > > charged > > > > for it. > > > > > > > > So in the ace with our CMS vendor, what doe people think? Am I > > > right > > > > in thinking that it should not cost us anything because "they" > > > > essentually broke it and never tested our custom search etc. ? > > > > OR should we pay? > > > > > > > > Jeremy > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------------------------ > > > > > > > > _______________________________________________ > > > > NZ Borland Developers Group Offtopic mailing list > > > > Post: Offtopic@delphi.org.nz > > > > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > > > > Unsubscribe: send an email to [EMAIL PROTECTED] > > > with Subject: unsubscribe > > > > > > > > > ------------------------------------------------------------------------ > > > > > > > > No virus found in this incoming message. > > > > Checked by AVG Free Edition. > > > > Version: 7.5.503 / Virus Database: 269.15.16/1102 - Release > > > Date: 31/10/2007 4:38 p.m. > > > > > > > > > > > > ------------------------------------------------------------------------ > > > > > > _______________________________________________ > > > NZ Borland Developers Group Offtopic mailing list > > > Post: Offtopic@delphi.org.nz > > > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > > > Unsubscribe: send an email to [EMAIL PROTECTED] with > > Subject: unsubscribe > > > > _______________________________________________ > > NZ Borland Developers Group Offtopic mailing list > > Post: Offtopic@delphi.org.nz > > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > > Unsubscribe: send an email to [EMAIL PROTECTED] with > > Subject: unsubscribe > > > > > _______________________________________________ > NZ Borland Developers Group Offtopic mailing list > Post: Offtopic@delphi.org.nz > Admin: http://delphi.org.nz/mailman/listinfo/offtopic > Unsubscribe: send an email to [EMAIL PROTECTED] with Subject: > unsubscribe >
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