Garrett D'Amore wrote:
> I think sometimes people have a simple question that they want
> answered.  Lets imagine the case of someone who's struggling configuring
> a PKCS#11 module as a specific example.  They're probably not prepared
> to be fully involved in all the various security discussions, but they
> might like to ask a simple question that can be answered by the folks on
> the security-discuss@ list.  But, if that mail list just outright
> rejects their e-mail, the user is faced with two (maybe three) options:
> 
> 1) subscribe to the list
> 2) give up on the list and find other resources to answer the question
> (and often, if that doesn't work, just give up on actually solving it --
> in some cases I suspect this turns people off to OpenSolaris altogether)
> 3) if they know someone *specifically*, they can send a "targetted"
> e-mail to a list member to ask them or ask them to repost for them

4) Use the web forums, which bypass the mailman filters, and are a more
   familiar interface for many people who want to ask one question, not
   join an ongoing community/discussion list.

-- 
        -Alan Coopersmith-           alan.coopersmith at sun.com
         Sun Microsystems, Inc. - X Window System Engineering


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