On 8/16/07, Alan Burlison <Alan.Burlison at sun.com> wrote: > > Proper googleable FAQs, guides, and tutorials will reduce the noise, not > > creation of other lists or unsubscription or whatever other hiding > > mechanism... > > We already have the first, we aren't creating any new lists and nobody > is hiding anything. All I am doing is making it easier for people to > find the existing forum for help. What exactly is the problem with that?
I hate to say it, but the FAQs are not FAQs. We aren't taking the most frequently asked questions on opensolaris-discuss and posting them to the FAQ. In the ideal world, when ever someone asked a question, we would point them to the FAQ. If there is no entry in the FAQ, you would put an entry in the FAQ and then point them to the FAQ. > > P.S. just BTW: what do you mean by "OpenSolaris Content", isn't > > installation an opensolaris issue numero uno (#1)? > > General community discussion - proposals for new projects, suggestions > for things we should address as a community etc. Most everything > *except* installation questions. I think that I partly disagree with that. Project proposals go in requisite community groups. Things that we should do as a community is fine, but there are other avenues to reach people (like announce). It seems that if we start blowing off people, the problem will get worse, as people will be less likely to have their questions get answered, and the likelihood of them getting frustrated and going back to Linux/MacOS-X will increase. That said, I have made some minor suggestions on website-discuss that would relieve some of this, but I was told that we have to wait for a complete site redesign. (In particular, I wanted a link to the docs community homepage, next to the download icon on the top right of the page.) I would talk to Michelle about incorporating more newbie stuff on the docs homepage, and that would neatly resolve some of these issues.. I feel that www.opensolaris.org's homepage really needs to get a complete makeover as a user targeted website. (While still providing a link to a developer "homepage") (Maybe have a redirect, dev.osol.org, as well) I know there is a feeling of Solaris is for the elite, but if we want OpenSolaris to remain relevant, and leading edge, we need widespread adoption, and anything we can do to assist in that, would be helpful. (I might even say that marketing should hire someone to answer newbie questions full time.) > -- > Alan Burlison > -- > _______________________________________________ > opensolaris-discuss mailing list > opensolaris-discuss at opensolaris.org > -- - Brian Gupta http://opensolaris.org/os/project/nycosug/
