Hello everybody, Information flow is a critical problem for any organization. Some researchers even point out that an organization is shaped by how information flows within and outside of it. Free flow of information builds networks. Restricted flow of information builds hierarchies. In the OLPC context, information flow happens over several channels: mailing lists, IRC, Talk pages, Wiki pages, phone calls, RT, face-to-face, and IM (did I miss anything?). We all have preferences for channels and applications. One can largely divide the channels into synchronous (IM, Phone, etc) and asynchronous (e-mail, wiki) and the applications that support these channels. We also tend to have preferences for applications: wiki, forum, mailing list, IRC etc. Then, there's the element of public vs private conversations. As a researcher in Information Systems, I find these problems very interesting.
Two problems arise: 1) too many channels (example: if I wasn't on the phone conference, I'll miss out the details via IRC) lead to lack of critical mass and fragmentation 2) The application (wiki or IRC or mailing list) is a hammer and every problem looks like a nail that it can fix. "Throw it on the wiki" is a source of a lot of misery! Then there is the element of fashionable social networking (flickr, twitter, tumblr, etc)...as if e-mail, IM, IRC, and chatter at cafes aren't social networking! That topic is for another day :-) My approach is that we figure out the problem first, and then find a tool to fix it. Activity centric as opposed to application centric. Sound familiar? So, this semester, I worked with five of my graduate students who undertook a Information Systems Analysis and Design project to analyze the OLPC information flow problem and come up with some design concepts. All the students were new to the problem. This was useful because their perspective was quite new and they asked some very good questions. They used phone interviews, e-mails, in-person interviews, and observations on the mailing lists, phone conferences, and the RT system to gather data. A huge thank you to Adam Holt, Seth Woodworth, SJ Klein and a bunch of other who contributed and facilitated. In brief, they have pulled together the following: A general problem mind map (Freemind) Context map (Dia) Data Flow Diagrams (Dia) Entity-Relationship Diagram (Dia) Prototype (Drupal) Report and presentation (OpenOffice) Their semester ends next week, and the report and presentation are due on the 21st. However, given that SugarCamp is this weekend, we'll try to post bits and pieces on the wiki in the hope that it will help with some of the discussion (market...@sugarlabs cc'd). In the spirit of keeping things open and generative, we have decided to release the documents, slides and diagrams under a CC license and also release source files to make modifications easier. We've also stuck with FOSS titles and open formats for all documents - this was a bit of a struggle because some of the tools are not as mature as their proprietary counterparts (Dia vs Visio) and the students were a lot more familiar with the proprietary ones (Visio vs Dia). There are some unfinished pieces, which will hopefully be worked on in the next few months to add better definition to the overall flow of information. Stay tuned to this thread for updates. cheers, Sameer -- Dr. Sameer Verma, Ph.D. Associate Professor of Information Systems San Francisco State University San Francisco CA 94132 USA http://verma.sfsu.edu/ http://opensource.sfsu.edu/ _______________________________________________ Olpc-open mailing list Olpc-open@lists.laptop.org http://lists.laptop.org/listinfo/olpc-open