Hi, I’m sorry you’re having trouble! My sincere apologies. I will try to get
this addressed, but I’ll need some information to help me track down and fix
First – I believe this is the correct account page, correct?:
I cannot find the corresponding logs that indicate a problem. Can you give me
the exact date/time where you had the problem? Or try to reproduce it, and
then tell me the exact date/time? I need more information so that I can
reproduce and then fix it.
> And also when I try to sign up a new account for CII, I cannot get the
> account confirmation email.
That one I can explain. You’ve used your GitHub account to log in, and told us
the email address. The system doesn’t let you create a “local” account with
the exact same email address. Internally this causes a “Validation failed:
Email has already been taken” message. Basically, accounts are of two
*different* kinds: (1) GitHub-based (and you have to talk with GitHub to deal
with authentication issues) or (2) local accounts.
We just had some weird problem from a recent change that should be unrelated,
but perhaps it’s related. If you can’t repeat the problem, then that probably
*was* the problem and hopefully it will not happen gain.
Thank you for your time!!
--- David A. Wheeler
From: li.z...@zte.com.cn [mailto:li.z...@zte.com.cn]
Sent: Monday, March 12, 2018 10:24 PM
To: arul.na...@amdocs.com; Wheeler, David A; d...@linuxfoundation.org
Cc: sm4...@att.com; jf2...@att.com; firstname.lastname@example.org
Subject: CII bestpractices login issue
Once I login https://bestpractices.coreinfrastructure.org/ successful with my
github account several weeks ago, and created my own new project. But I when
login again today with my github account "nancylizi" have some problems.
And also when I try to sign up a new account for CII, I can not get the account
Anybody could help with that?
Thanks a lot,
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