Hello SDC Team,
Could you please help me to understand reason for receiving Error POL 5000 on
distributing service model.
Following message I receive on distributing service from portal
Error code : POL5000
Status code: 500
Internal Server Error. Please try again later.
Similar exception I can see in SO logs also.
Following are logs from SO:
019-04-22T12:29:44.856Z|trace-#| org.onap.sdc.impl.DistributionClientImpl -
DistributionClient - init
[27/4398]
2019-04-22T12:29:44.857Z|trace-#| org.onap.sdc.impl.DistributionClientImpl -
get ueb cluster server list from component(configuration file)
2019-04-22T12:29:44.865Z|trace-#| org.onap.sdc.http.SdcConnectorClient - about
to perform getServerList. requestId= 2accf8f7-f355-42ef-8455-c9779a5476f0 url=
/sdc/v1/artifactTypes
2019-04-22T12:29:44.865Z|trace-#| org.onap.sdc.http.HttpAsdcClient - url to
send https://sdc-be.onap:8443/sdc/v1/artifactTypes
2019-04-22T12:29:45.103Z|trace-#| org.onap.sdc.http.HttpAsdcClient - GET
Response Status 200
2019-04-22T12:29:45.104Z|trace-#| org.onap.sdc.impl.DistributionClientImpl -
Artifact types: [HEAT, HEAT_ARTIFACT, HEAT_ENV, HEAT_NESTED, HEAT_NET,
HEAT_VOL, OTHER, TOSCA_CSAR, VF_MODULES_METADATA] were v
alidated with ASDC server
2019-04-22T12:29:45.104Z|trace-#| org.onap.sdc.impl.DistributionClientImpl -
create keys
2019-04-22T12:29:45.104Z|trace-#| com.att.nsa.apiClient.http.HttpClient - POST
http://message-router.onap:3904/apiKeys/create will send credentials over a
clear channel.
2019-04-22T12:29:45.210Z|trace-#| org.onap.sdc.http.SdcConnectorClient - about
to perform registerAsdcTopics. requestId= 39614524-48f0-4ca3-8407-f7be5eeb10bd
url= /sdc/v1/registerForDistribution
2019-04-22T12:29:45.381Z|trace-#| org.onap.sdc.http.SdcConnectorClient - status
from ASDC is
org.onap.sdc.http.HttpAsdcResponse@1f2d8e1a<mailto:org.onap.sdc.http.HttpAsdcResponse@1f2d8e1a>
2019-04-22T12:29:45.381Z|trace-#| org.onap.sdc.http.SdcConnectorClient -
DistributionClientResultImpl [responseStatus=ASDC_SERVER_PROBLEM,
responseMessage=ASDC server problem]
2019-04-22T12:29:45.381Z|trace-#| org.onap.sdc.http.SdcConnectorClient - error
from ASDC is: {
"requestError": {
"policyException": {
"messageId": "POL5000",
"text": "Error: Internal Server Error. Please try again later.",
"variables": []
}
}
}
I tried to reinstall dmaap but it did not solve the problem.
As part of my investigation I tried to find related logs (e.g
DistributionEngineClusterHealth.java) but I am not sure where I can see these
logs and how to enable trace logging.
--
Regards,
Subhash Kumar Singh
FNOSS, ONAP
Huawei Technologies India Pvt. Ltd.
Survey No. 37, Next to EPIP Area, Kundalahalli, Whitefield
Bengaluru-560066, Karnataka
Tel: + 91-80-49160700 Ext 70992 II Mob: 8050101106 Email:
[email protected]<mailto:[email protected]>
[cid:[email protected]]
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