Dear Partners,

Please find below requirement details and let me know if you have any
profiles.

Title: Seibel Administration

Duration: 6 months

Location: Indianapolis, IN

Rate : Open

 1.      5-7 years of Siebel Administration experience required with 7.7 or
7.8.  Experience with 8.x preferred

2.        Administer accounts in all Siebel environments for national level
teams supporting the NGD system. These teams include NGD Development,
Quality Assurance, Training, Help Desk, Infrastructure

3.        Loads data from various sources into the NGD systems (i.e.
Authorizations, Codes, etc.)

a.        SQL and EIM experience is required.

4.        Genesys Gplus 7.2 or 7.5 experience preferred

5.        Expert Siebel trouble-shooting skills required

6.        Experience with web services

7.        Push National Content from source environment to all destination
environments on-demand. Content includes, but is not limited to, Scripting,
Reference Materials, Correspondence Templates, Partner Directory

8.        Bulk load Positions into the various platforms to facilitate
deployment, maintain Positional Hierarchy integrity within the systems

9.        Work with Development in the finding solutions to the requirements
and defects that are encountered

10.     Assist Quality Assurance by generating accounts, modifying accounts,
pulling raw data, or cross-checking functionality in support of their test
plan

11.     Provide Training with access, screenshots, dissertations on
functionality, and whatever else may be require to support the creation of
training materials, and the logistics to support classroom Users

12.     Research and open requests with Siebel Support Web regarding defects
or enhancements

13.     Create Siebel build packages in support of NGD software releases

14.     Deploy build packages to multiple Siebel platforms, upon demand

15.     Check build package components into and out of the source control
management system

16.     Support the National Help Desk staff in the research, workaround and
resolution of problems encounter by Users

17.     Install Siebel Gateway, Enterprise, Server software as needed

18.     Apply patches to the existing Siebel platforms as directed by the
vendor or the change control board

19.     Perform upgrades to the Siebel software as required or directed
(i.e. 7.0.3 à 7.0.4 à 7.7.2 à 7.7.x - 8.x).

20.     Support Local Site Administrators (LSAs) in the creation and
configuration of Computer Telephony Integration (CTI)

21.     Configure Siebel Components as needed to meet the business needs.
Specific examples are Financial Services, eService, CTI, etc.

22.     Maintain, create or modify Workflows, Assignment Rules,
SmartScripts, etc. As configurable components any Siebel platform

23.     Generate statistics for analysis of system performance, capacity,
through-put, etc. as required by management, or as directed by CMS

24.     Provide technical support to external development customers

25.     Identify tasks and estimate time for project planning

26.     Must be able to manually audit and review data stored in NGD to
retrieve User Activity, Supervisor information requests, or to conduct
investigations at the direction of the Compliance office


Thanks and Regards

Srila R
Resource Manager
W    -   847.592.7250
E      -   [email protected]
W    -   www.esahasra.com
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