*Hi There, PLEASE DO REPLY AT [email protected] OR 732-321-9227 ext 205
Position 2 # Hi There, PLEASE DO REPLY AT [email protected] OR 732-321-9227 ext 205 Position 2 # SIVR Application Support III - Bothell , WA Job Description: An Application Support Analyst III has in-depth experience, knowledge and skills in an application support discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…). An Analyst III is able to work independently on escalated issues and prioritizes, investigates and resolves them with minimal guidance from others. They function as the technical leads of their teams. Occasionally an Analyst III will be given opportunities to lead teams and projects to resolve complex technical issues. Minimum Required Skills / Competencies: • 4-6 years experience required • Business systems analytical experience required • Experience working in the wireless industry (recommended) • Proactively suggest ways of improving system stability, availability, performance and reliability • Provide Subject Matter Expertise in a core functional Application Support Discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…) • Ability to prioritize and resolve multiple complex and critical issues. • Forecasts and plans for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment. • Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain • Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification • Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes. • Assess critical path and assist in implementation of any project required by the business • Available to provide 24 X7 support as required • Strong experience working with Oracle on Unix using command line and GUI SQL tools. • Strong knowledge of relational database design and support, including the support of large carrier class enterprise software systems. • System Analysis experience in the support/operation of a of large carrier class enterprise software system, preferably in a wireless environment. • Experience in testing, quality and change management methodologies. • Previous experience in 24hrs/day, 7days/week systems support capacity. • Experience in troubleshooting customer related issues and managing customer relationships required (4 to 6 years preferred). • Extensive experience with revenue reporting and accounting. • 4 year degree or equivalent work experience - Bothell , WA Job Description: An Application Support Analyst III has in-depth experience, knowledge and skills in an application support discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…). An Analyst III is able to work independently on escalated issues and prioritizes, investigates and resolves them with minimal guidance from others. They function as the technical leads of their teams. Occasionally an Analyst III will be given opportunities to lead teams and projects to resolve complex technical issues. Minimum Required Skills / Competencies: • 4-6 years experience required • Business systems analytical experience required • Experience working in the wireless industry (recommended) • Proactively suggest ways of improving system stability, availability, performance and reliability • Provide Subject Matter Expertise in a core functional Application Support Discipline (Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc…) • Ability to prioritize and resolve multiple complex and critical issues. • Forecasts and plans for supporting both applications functionality and capacity requirements in a rapidly growing, changing and complex environment. • Protect and insure the stability of the operational systems as well as maintain the integrity of the data they contain • Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification • Coordinate and prioritize all escalated activities, including testing, project management and implementation of system upgrades, enhancements, and bug fixes. • Assess critical path and assist in implementation of any project required by the business • Available to provide 24 X7 support as required • Strong experience working with Oracle on Unix using command line and GUI SQL tools. • Strong knowledge of relational database design and support, including the support of large carrier class enterprise software systems. • System Analysis experience in the support/operation of a of large carrier class enterprise software system, preferably in a wireless environment. • Experience in testing, quality and change management methodologies. • Previous experience in 24hrs/day, 7days/week systems support capacity. • Experience in troubleshooting customer related issues and managing customer relationships required (4 to 6 years preferred). • Extensive experience with revenue reporting and accounting. • 4 year degree or equivalent work experience. * -- You received this message because you are subscribed to the Google Groups "only.SAP" group. 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