HI

 

Send me best matching resumes ASAP

 

AVAYA ENGINEER

SOUTHFIELD, MI

3 YEARS CONTRACT

RATE: DOE

 

Job Description:

.         Require candidate to have excellent customer service skills. 

.         Heavy customer interaction required for the account. 

.         Candidate requires a positive attitude. 

.         Candidate will rotate on call schedule for high severity outage
issues. 

.         Candidate must have expert PC skills required to access various
systems and on-line tools. 

.         PBX Experience

.         Expert level knowledge of Avaya PBX platform, including IP and TDM
platforms to support G3r, S8300, S8500, and S8700.

.         Responsible for remote IMAC work and repairs 

.         Experienced with dial plans.

.         Adjunct Experience

.         Avaya CMS 

.         CDR -Symphony System

.         Key Systems

.         Expert level knowledge of Avaya Key systems: Partner & Merlin
platforms

.         Voicemail

.         Expert level knowledge of Avaya Audix and Modular Messaging
platforms. 

.         Remote IMAC (software)

.         Retail Support of phone lines

.         Heavy telephone repairs called into vendors.

.         Telecom ordering

.         Expert level skills required to order telecom circuits, calling
cards, wireless devices, payphones, etc.

.         Circuits (ISDN, PRI/BRI, OPX, MPLS)

.         Video 

.         Expert skills required for Polycom video network

.         Wireless/Mobility

.         Expert skills with BlackBerry support and ordering of equipment.

Required Skills

.         Avaya PBX

.         G3r, S8300, S8500 and S8700

.         Avaya CMS and CDR

.         Avaya Key systems

.         Voice mail

.         Video Ploycom

.         Blackberry wireless

 

 

FILL THE KEY SKILLS AND SEND ME WITH RESUME


SKILLS

# YEARS USED

LAST USED

WHERE USED


Avaya PBX

 

 

 


G3r, S8300, S8500 and S8700

 

 

 


Avaya CMS and CDR

 

 

 


Avaya Key systems

 

 

 


Voice mail

 

 

 


Video Ploycom

 

 

 


Blackberry wireless

 

 

 

 

 

Regards, 

Ranjith kumar S - (RON)

Dir: 248 233 4070 / Fax: 248 354 3626

[email protected]; www.ramsoft.net <blocked::http://www.ramsoft.net/> 

 

Ramsoft Systems Inc

Certified: ISO 9001: 2000, MBE

ERP, BI, EAI, E-Business: "Projects & Staffing" 

"Proudly serving the industry for 16 years"

TechServe Alliance Member (formerly NACCB)

 

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