Hi Friends, Hope you are doing great today,
Please send me matching profiles to [email protected] for below Requirements. *Need **Java Production Support HOTT* *Duration: *6 Months** *Location:* Windsor, CT Required Skills: Level 1 (application outages) and Level 2 (user and IT initiated requests) production support for a suite of Java web applications - production support only, no development work No on-call but may occasionally be required to help resolve production problems off-hours Will be responsible for managing production support for the suite of applications - this includes becoming the Subject Matter Expert (SME) for the suite, documenting application details and processes, continually monitoring Level 1 support teams to ensure appropriate actions are taken, providing escalation support when required, triaging issues to determine root cause and interacting with the development team as required, responding to IT initiated requests for information, etc. Technically strong and understands web environments and how Java web applications are built and deployed Able to work independently Able to communicate with technical resources as well as translate to non-technical terms to communicate with business users Takes ownership of issues and is able to follow through to completion Is energetic Strong technical background with understanding of web environments in "RUN" capacity. The apps that require support are all Java web and we will need someone who will spend 4-5 months learning them inside and out with the development team and then return to RUN team to provide production support. It's all production support and no development but I need someone with developers mindset for ongoing support - someone that can troubleshoot technical issues and either resolve or bring to the development team for remediation. *Thanks & Regards**....?* * Sam* *Technical Recruiter*** *Dwlabs Inc** *** *(:**732-231-7733 *** *Fax: 732-348-9590 *** **:** **[email protected]* <[email protected]>** *Website: **www.dwlabs.com* <http://www.dwlabs.com%7C/>** -- You received this message because you are subscribed to the Google Groups "only.SAP" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/onlysap?hl=en.
