Hello,


Title: TIBCO Analyst

Work location:  Dallas, TX , Local preferred

Duration: 12 Month(s)



Required:

   -

   The Role is primarily an AM support role for TIBCO software.  The
   candidate will be expected to provide the following:
   -

   client support and technical issue and problem resolution in the TIBCO
   environment.
   -

   accurate and timely Incident and problem logging following ITIL
   processes and using the BMC remedy tool.
   -

   demonstrate Understanding of IT Architecture and IT systems Application
   Maintenance routines (Application Health Checks) Business Analysis Tasks -
   Requirement Gathering etc.
   -

   General understanding of Energy Generation Processes.
   -

   Mentoring and acting as liaison between Dallas office support team and
   Bangalore team. position will be required to work with TIBCO software.
   Work on applying patches and fixes in lower and production environments,
   monitoring and maintaining application interfaces etc. Communicate with
   clients, team members, the software vendor and other IT groups on reported
   issues, changes requested by the clients
   -

   or review impact to our systems from other system changes.  Work with
   the development team on changes, testing requirements, documentation and
   review results.
   -

   Work with the development team on changes, testing requirements,
   documentation and review results. his position requires managing multiple
   issues with offshore resources, project teams, clients in a multi-vendor IT
   support environment.  Interaction, scheduling and the ability to ensure end
   results are met within requested time frames will be expected.  his
   position requires direct contact with the end users, IT staff and internal
   team members.  Remote contact to offshore team members and Infrastructrure
   Management, DBA and Help Desk is also required.

Thanks& Regards,
Saket Kumar
IT Recruiter, Saicon INC
Phone: 913-257-3377 EXT-156 (Work)
239-234-4397(Cell) | e: [email protected] | w: www.saicon.com
Yahoo Id--saketkumar38 Gtalk:-- Saketapurva

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