There's an intermediate case: There is also on-line versions of the help files and, in the LibreOffice distributions I've been testing with, those are used if the separately-downloadable off-line help is not installed. (The OOo-dev 3.4 beta install that I have seems to have only the integrated help.)
I assume both are localized but I may only have dreamed that I saw language in the URI used to fetch an on-line help page once. - Dennis PS: My favorite approach to this is in the Visual Studio Express editions (so it must be in the up-scale versions too), although the 2010 edition is not my favorite. In 2010 I can - specify whether I want to use local or on-line help (in the past, there was a way to search on-line if local didn't have it or if you wanted to see if there was more information than what local had to offer) and I can change that setting any time, - I can check for updates to the on-line help and selectively install it locally, and help can be installed from media. I expect that it will integrate with MSDN Libraries and also additional material of downloaded and installed SDKs, but I haven't exercised any of these in a while. - There are some odd statements about accessibility which seem to be directed to doing everything from a keyboard (so an assistive device could do that), but I think there is more to accessibility that is not addressed. Also, I can imagine specialized help for accessibility cases and for accessibility provisions in the off-line and on-line help - The more interesting cases were the options (that I don't see in 2010) for widening searches to MSDN online material and wider to other web sites that compile information for developers. There was some selective control over this, and I could imagine widening to an internet search. (These latest Visual Studio IDEs have embedded web browsers, which is how a lot of it works now. I've never used Eclipse so I don't know what is comparable). - In the case of *Office.org, this could be a means to access the (language) community for user-contributed solutions and content, submit (user-level) bugs, etc. -----Original Message----- From: Rob Weir [mailto:[email protected]] Sent: Friday, June 17, 2011 15:25 To: [email protected] Subject: Re: What do we do at Apache versus what do we do elsewhere? On Fri, Jun 17, 2011 at 5:33 PM, Jean Hollis Weber <[email protected]>wrote: > Just a small comment here: the "product documentation" in your first > list is, I assume, the Help shipped with the product. > > There is another set of documentation, the user docs, which mostly > produced by the community. These include user guides -- available in > ODT, PDF, wiki (OOo 3.2 and earlier), and printed form -- and the > documentation wiki (containing, among other things howtos, tutorials, > faqs, etc). IMO these user guides and wiki items are in the "user > support" area, along with support forums -- a subset of your "many other > similar functions". > So you call the integrated product documentation "Help", and the supplemental guides "user doc"? I understood the distinction, but didn't know the existing naming convention. -Rob
