Who says there are "wrong" tools?  Turning this into right and wrong is just 
crazy.

There are different tools.  There are some protocols involved that are mainly 
invisible to us.  The wonder that e-mail works at all is that it works well 
enough despite the fact that no sender can know what the expectations of all of 
the recipients can be, but there are apparently some recipients who insist on 
having it delivered their way (or are puzzled when it isn't and often can't 
explain it to the sender, who has no idea what the problem is).  

If I were using my phone for e-mail, something that some folks think is 
inevitable, it would be impossible to satisfy these receiver-imposed 
requirements.  There are many clients that don't quote at all and it is hard to 
make them do it.

There are also difficulties because the implementers of intermediaries (such as 
list servers and their archives and digest composers and NNTP synthesizers ...) 
have their own ideas about what is "right" and don't always deal with the 
abstractions at the best places.  That makes the folks at the end points even 
more mystified.  

The complexity and the different seams in this situation is worth having a 
powerful understanding of.  I am disappointed that in two settings, now, I am 
running into this yet in 30 years on e-mail, lists, and NNTP I have never 
encountered it before.  That amazes me.  It has never come up on the OASIS 
Technical Committee lists, even though the list-archive presentation of web 
posts is terrible.  (I want to inflict incredible pain on the clown who thinks 
plaintext e-mail should be rendered in <pre> and not <p> elements, even when it 
is obvious that hard line breaks are not being used.  I guess I could start 
sending my mail in HTML format.  I wonder what that would do to this 
conversation.)

 - Dennis

-----Original Message-----
From: Rob Weir [mailto:[email protected]] 
Sent: Friday, September 30, 2011 08:52
To: [email protected]
Subject: Re: Top posting is bad

On Fri, Sep 30, 2011 at 8:30 AM, Norbert Thiebaud <[email protected]> wrote:
> On Fri, Sep 30, 2011 at 7:18 AM, Dennis E. Hamilton
> <[email protected]> wrote:
>> The assumption behind this recommendation seems to be that all
>> mail clients are the same and the list is read the same by
>> everyone.
>
> Choosing to use inadequate tools is no excuse to be bad mannered.
>

The interesting thing is that there may be people who don't know they
are using the wrong tools. If someone has not participated in a list
like this before, then they the mail client on their desktop may not
be configured suitably for participating in this list.  They may need
to change the configuration, or even change their application.  I

Does anyone know a list of what mail apps are known to work well and
which ones poorly, and which ones require config changes?

For example, Lotus Notes (which I have by default on my desktop) does
not collapse quoted sections, so using it for following the list was a
nightmare.  Gmail is much better in that regard and is what I use now.

Any recommendations (ideally for each platform) for what works well?
And what should be avoided?

-Rob

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