On 12/30/2011 15:14, Rob Weir wrote:
On Fri, Dec 30, 2011 at 2:57 PM, Andrea Pescetti
<[email protected]> wrote:
Rob Weir wrote:
On Fri, Dec 30, 2011 at 12:12 PM, Kay Schenk wrote:
Specifically I get comments from friends that the "Check
for Updates" from the Help menu no longer functions due to URL update
changes. Are there similar areas that we need to document?
Is this an issue with OOo 3.3? The earlier 3.4 beta? Or with the
recent AOO 3.4 test builds?
The only place where this is an issue is OpenOffice.org 3.3. I don't know
about OpenOffice.org 3.4 beta, but update notifications do not make much
sense in (unfrequent) beta releases anyway. The recent Apache OpenOffice dev
builds do not support notifications: the menu item is not there.
By the way, the problem users experience is not related to code changes but
to infrastructure changes: the update notifications server is unreachable
since it was not migrated together with the other *.services.openoffice.org
services.
OK. So are 3.3.0 users getting error messages today because that
service is down? Or is the problem only that pre-3.3.0 users are not
getting update notifications telling them about the 3.3.0 release?
3.3.0 users get "Could not establish network connection to
update36.services.openoffice.org."
I usually answer users along the lines of "The update server is unavailable
due to migration; it's not important to restore it now since there would be
no update to announce anyway; it might be that things change when a stable
release is out" (I remember Martin Hollmichel or some other well-known guy
saying that in principle it would be possible to get that service running
again).
I'd argue that if 3.3.0 users are getting error messages today, then
it might be a good idea to set up the update notification server now,
even if it just tells 3.3.0 users that they have the latest official
release.
+1 --/tj/
To anybody not familiar with the concept: update notifications are not
product updates (don't think Firefox); the command just tells the user "No
updates available" or "A new version of OpenOffice.org is available, please
open www.openoffice.org and download it". So it seems feasible to replace
it.
Is this the protocol that we are using:
http://wiki.services.openoffice.org/wiki/Update_Notification_Protocol
?
Regards,
Andrea.
