On Thu, 8 Mar 2012 13:36:09 -0500 tracy ann essoglou <[email protected]> wrote:
> Dear Open Office, > You should disassociate with Oracle and its pop-up registration > requests asap, lest friendly users of your hard work continue > to be treated as I was, tainting your reputation and product. > The following was just sent to Oracle after getting stuck in an > Oracle registration fiasco prompted by Oracle in the name of > Open Office! > > > > "This is easily the most aggressively rude behavior I have ever > encountered from a tech support department. I was directed to > register with Oracle by an Oracle popup screen after having > downloaded a new version of OpenOffice (the 5th time in 7 > years). I have no interest in Oracle or its affairs but > followed the link asking me to register thinking that this was > a new event in the OpenOffice system. I successfully logged in > and created a profile. Today the register popup reappeared so I > followed it and tried to log in. After several failed attempts > with my password I was locked out. So I proceeded to ask for a > new password. I was sent one to my email. I copied it and > entered it into the appropriate fields but it was refused. I > verified my account and tried again receiving a second > password. I repeated all the steps to no avail and received > indication to call the toll free number. I was talked over by > the attendant twice who actually refused help, told me that I > had called the wrong number despite the fact that I called the > toll free number appearing on my screen and was directed to him > by a human operator. The attendant didn't care, offered no > assistance, kept repeating that he existed only for paying > customers, disputed the chain of events without even listening > to them and twice hung up on me in mid-sentence. Customer > service!? No guy who hates his job and should live amongst > machines and not be on a service call-line. Now I am looking to > resign my profile entirely from Oracle and cannot find that > information either. PLEASE CLOSE MY ORACLE PROFILE IMMEDIATELY. > Dr. Tracy Ann Essoglou" > >From which location did you download your most recent copy of OpenOffice? -- Rory O'Farrell <[email protected]>
