>> On 03/04/2012 Huw Greenhough wrote: >> When I follow those instructions I am told: >> "A token for changing your password has been emailed to you. Follow >> the instructions in that email to change your password." >> but nothing arrives. I have checked my spam folder.
> From: Andrea Pescetti > Sent: Tuesday, April 3, 2012 11:20 PM > The instructions you found probably don't apply since March 16th: > before March 16th, you would have received the Bugzilla password reset e-mail > at your openoffice.org account; now those accounts have been shut down, > so the Bugzilla instructions should probably be modified. > And unfortunately I can't suggest a way for you to gain control of your > Bugzilla account back. Thanks Andrea, & sorry for the delay responding, I've not been near my computer for a while. I regained control of my account just now! Either you did think of a way to fix the problem, or someone else did, or a background step in the migration was completed. Today when I tried to reset my password I actually received the token, & all went smoothly, although not quite according to the instructions*. For anyone else in the situation I was in, here are the steps that worked for me: At https://issues.apache.org/ooo/ click "Forgot Password". Enter *just* your old Issuezilla username (i.e. not followed by @openoffice.org), & press "Reset". Click the link in the reset-token email, when it arrives at the email address you used at old Issuezilla. Create a new password. *That same email address* is now your new username (i.e. not [email protected]) - this will be confusing if you change email address in future.. Your old username is now your "Real name" (in Preferences - Account Information). Cheers & thanks, Huw --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
