Renaming the profile is probably what's needed, but for someone with "limited computer knowledge" a different kind of help is needed. That website is fine for me, but would be Greek to many others I know.

Reinstalling doesn't help because that doesn't replace the profile.

Perhaps this explanation will work better:

Open Windows Explorer, and under [Computer] open the [C] drive.
(You 'open' drives and folders by double-clicking on them.)

If you're using Windows XP:
Then open the [Documents and Settings] folder,
  then the folder whose name is your user-name
    then [Application Data],
      then [OpenOffice.org],
        then [3].
Now you'll see the [user] folder.
Right-click on it and change it's name to "user.old".

If you're using Vista or Windows 7:
Open the [Users] folder,
  then [Owner] (or your user name),
    then [AppData],
      then [Roaming],
        then [OpenOffice.org],
          then [3].
Now you'll see the [user] folder.
Right-click on it and change it's name to "user.old".

Now, re-start OpenOffice.

On 5/9/2012 4:12 PM, Hagar Delest wrote:
Reinstalling won't help.

At least renaming the profile is not that difficult, there is a screenshot of the dialog needed to make the hidden files displayed, it can help.

Hagar


Le Wed, 09 May 2012 11:46:25 -0700, John Gregson <[email protected]> a écrit :

Hagar.

Thank you for your reply.
I took a look at the Web Page mentioned in your email; however this is well
beyond my capabilities.

I did try another install using a fresh file, but I got identical results.
Guess I'll have to give up on Open Office.

John.


On 09-May-12 11:11 AM, Hagar Delest wrote:
Hi,

See http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403 Try to rename the registrymodifications.xcu file in the user profile; If no change, rename the whole folder.

You may experience such issue when there are heavy changes between versions.

Hagar

Le Wed, 09 May 2012 10:47:10 -0700, John Gregson <[email protected]> a écrit :

First, I find your Mail List confusing; there should be something at the start of the
Subject field to identify Apache; like OoA; or whatever.

I'm not certain I'm sending this message to the correct place.

Now onto my problem:
I am using Win7-32.
I had OO 3.3, and it was working well.
I downloaded the 3.4 file, ran it, and everything seemed O.K.
But when I started the new OO it opened O.K., and I even loaded a spreadsheet and it looked
fine for a short time, then OO brought up an error message stating:
"Open Office Document Recovery".
I got out of this, but this same error keeps repeating.
My existing documents, when I can see them, appear to be O.K., but this
"Document Recovery" thing seems to be in a loop.
I've uninstalled 3.4 (and of course 3.3)
Please understand, I am an older guy with very limited computer knowledge,
so I can provide very little help.

John.




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