Hi Cristine,

When you install OpenOffice it stores a directory *OpenOffice.org 3.1 (en-US) Installation Files* with the installation files. If you have moved or deleted this directory you have to uninstall it from the Windows Control Panel or use an third party cleaner package e.g. ccleaner.

Regards,
Martin

On 12/06/2012 12:01 AM, Cristine K. Levine wrote:
Hi Martin,
No, I can't uninstall it. The message says "cannot locate the file" "fatal error during installation" "cannot find openofficeorg31.msi" On Mon, Jun 11, 2012 at 8:32 AM, Cristine K. Levine <[email protected] <mailto:[email protected]>> wrote:

    /Hi Martin, Thank you very much for your
    excellent advice.  I received the very same
    advice from another person, so this just
    might be the mistake I have been making.  I
    will try your suggestion and let you know
    how it works./
    /Thank you very much, Cris
    /
    On Sun, Jun 10, 2012 at 7:44 PM, Martin
    Groenescheij <[email protected]
    <mailto:[email protected]>> wrote:

        Dear Cristine,

        First make sure that you don't start
        automatically OpenOffice when you start
        your Operating System.
        In OpenOffice go to Options -->
        OpenOffice.org --> Memory ...
        OpenOffice.org Quickstarter and deselect
        _Load OpenOffice.org during system start-up_
        If you're running Windows open the Task
        manager and end the soffice processes or
        just reboot your system.
        After this your able to uninstall
        OpenOffice.

        Regards,
        Martin


        On 11/06/2012 10:05 AM, Cristine K.
        Levine wrote:

            *Dear Ladies & Gents,*
            **
            *After deciding that the Apache Open
            Office 3 Product wasn't going to work
            out for me, I tried to uninstall it.
             I tried every wizard, guide, and
            virtual genie available to get this
            program off my computer, all without
            success!!*
            **
            *Now, I am very unhappy with the
            Apache Open Office 3 Product, because I
            have sat here for over 3 hours
            trying to get rid of it, and I
            can't.  It is
            still sitting there, taking up
            357.00 MB of space on my computer. *
            **
            *I went to your web-site, where I
            spent over 2 hot hours on your message
            boards trying to find an answer to
            this question that would work for me,
            and none did. *
            **
            *I need somebody from your offices
            to contact me via return email and
            communicate with me precisely, the
            line by line directions for uninstalling
            this program.  I will need first
            grade instructions on how to do
            this, as I
            am not a techy.*
            **
            *I would like this program removed
            from my computer as soon as possible, so
            I need somebody to please pay
            attention to this email and get back
            to me
            today.  *
            **
            *Sincerely yours,*
            *Cristine K. Levine*








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