Hi Bill,
I checked the templates. They seem to be formed OK; the content of the overdue
template is:
To: ${EMAIL_RECIPIENT}
From: ${EMAIL_SENDER}
Reply-To: ${EMAIL_REPLY_TO}
Subject: Overdue Notification
${EMAIL_HEADERS}
${DATE}
${LIBRARY}
${LIBRARY_ADDRESS}
${PATRON_NAME}
${PATRON_ADDRESS}
Overdue Item
The following item is overdue:
Title: ${TITLE}
Author: ${AUTHOR}
Call Number: ${CALL_NUMBER}
Copy Barcode: ${COPY_BARCODE}
Copy Number: ${COPY_NUMBER}
Please return item and come to the circulation desk at the Mohawk library.
Thank you.
No blank lines before the headers.
I used the use-email-outfile switch for testing. The contents of the outfile
emails are an exact match of the contents of the template with the variable
names being written to the file instead of the values.
For example, ${EMAIL_RECIPIENT} appears where I assume the actual email
addresses of the recipients should appear in the outfile.
Thanks,
Robert
From: [email protected]
[mailto:[email protected]] On Behalf Of Bill
Erickson
Sent: July 23, 2009 2:36 PM
To: Evergreen Development Discussion List
Subject: [OPEN-ILS-DEV] ***SPAM*** Re: ***SPAM*** RE: [OPEN-ILS-GENERAL]
Overdue notices not sending error
My next guess would be there is something wrong with the email template. If
you use the --use-email-outfile switch, you can see what it's trying to send.
Make sure the headers are well formed. For example, no empty lines before the
headers, one header per line, and at least 1 empty line between the headers
and body.
-b
On Thu, Jul 23, 2009 at 2:22 PM, Soulliere, Robert
<[email protected]<mailto:[email protected]>>
wrote:
Hi Bill,
All the org units seem to have valid addresses . I am using
[email protected]<mailto:[email protected]>
for testing. This is what is entered in the “sending email address for patron
notices” field for all locations in the staff client.
Thanks,
Robert
From:
[email protected]<mailto:[email protected]>
[mailto:[email protected]<mailto:[email protected]>]
On Behalf Of Bill Erickson
Sent: July 23, 2009 10:17 AM
To: Evergreen Discussion Group
Cc: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] [OPEN-ILS-GENERAL] Overdue notices not sending error
Hi Robert,
I would verify any addresses configured in the staff client Library Settings
interface (actor.org_unit_setting table) look like valid email addresses.
-b
On Thu, Jul 23, 2009 at 9:52 AM, Soulliere, Robert
<[email protected]<mailto:[email protected]>>
wrote:
Hi Guys,
We are still having trouble in getting automatic email notifications to
function.
When I run the generate_circ_notices.plI get the following Warning in
osrfsys.log:
[2009-07-23 06:01:13] generate_circ_notices.pl
[INFO:14462:CStoreEditor.pm:104:] editor[0|0] action.circulation.search :
returned 1 result(s)
[2009-07-23 06:01:13] generate_circ_notices.pl
[WARN:14462:generate_circ_notices.pl:378:] notice: unable to send overdue email
to [email protected]<mailto:[email protected]>:
$VAR1 = bless( {
'prop' => {},
'string' => 'Can\'t call method "address" on an undefined
value at /usr/share/perl5/Email/Send/SMTP.pm line 24.
',
'type' => 'failure',
'errno' => 1
}, 'Return::Value' );
It seems to not like the sender address or information, but I am not sure if it
is the setting in the opensrf.xml file or the settings in the staff client. I
am not getting a bounce email notification sent to the addresses specified as
the sender email. We have correct email addresses in the sender address set up
in both the opensrf.sml file and in the staff client location configuration.
Here is the notification section of opensrf.xml:
<notifications>
<!-- global mail server settings -->
<smtp_server>localhost</smtp_server>
<sender_address>[email protected]<mailto:[email protected]></sender_address>
<!-- Overdue notices -->
<overdue>
<!-- optionally, you can define a sender address per notice type -->
<sender_address>[email protected]<mailto:[email protected]></sender_address>
<!-- The system can generate an XML file of overdue notices. This
is the
directory where they are stored. Files are named
overdue.YYYY-MM-DD.xml -->
<notice_dir>/openils/var/data/overdue</notice_dir>
<combined_template>/openils/var/data/overdue_notice.example</combined_template>
<notice>
<!-- Notify at 7 days overdue -->
<notify_interval>7 days</notify_interval>
<!-- Options include always, noemail, and never. 'noemail'
means a notice
will be appended to the notice file only if the patron has
no valid email address. -->
<file_append>noemail</file_append>
<!-- do we attempt email notification? -->
<email_notify>true</email_notify>
<!-- notice template file -->
<email_template>/openils/var/data/overdue_notice.example</email_template>
</notice>
</overdue>
<!-- Courtesy notices -->
<predue>
<notice>
<!-- All circulations that circulate between 5 and 13 days -->
<circ_duration_range>
<from>5 days</from>
<to>13 days</to>
</circ_duration_range>
<!-- notify at 1 day before the due date -->
<notify_interval>1 day</notify_interval>
<file_append>false</file_append>
<email_notify>true</email_notify>
<email_template>/openils/var/data/predue_notice.example</email_template>
</notice>
</predue>
</notifications>
I was wondering of the problem would most likely relate to:
1. The opensrf.xml file configuration
2. Setup in the staff client.
3. An issue with a perl script: /usr/share/perl5/Email/Send/SMTP.pm or
generate_circ_notices.pl
Thanks,
Robert
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Bill Erickson
| VP, Software Development & Integration
| Equinox Software, Inc. / The Evergreen Experts
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| email: [email protected]<mailto:[email protected]>
| web: http://esilibrary.com
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to deliver it to the intended recipient, you are hereby notified that
any review, dissemination, distribution or copying of this communication
is prohibited. If this communication was received in error, please
notify the sender by reply E-mail immediately, and delete and destroy
the original message.
--
Bill Erickson
| VP, Software Development & Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: [email protected]<mailto:[email protected]>
| web: http://esilibrary.com
________________________________
This E-mail contains privileged and confidential information intended
only for the individual or entity named in the message. If the reader
of this message is not the intended recipient, or the agent responsible
to deliver it to the intended recipient, you are hereby notified that
any review, dissemination, distribution or copying of this communication
is prohibited. If this communication was received in error, please
notify the sender by reply E-mail immediately, and delete and destroy
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