Hi Alexey
I presume when you tried step 8 you are using the ADMIN-USER and
ADMIN-PASSWORD that was setup during the initial database schema
creation and not "login admin open-ils" unless of course you did use
those same credentials. I'd bump up the logging to debug level and look
at osrfsys.log for any messages regarding the login failure.
Another options is to try running the settings tester (step 10) and
check if you see any anomalies, I wouldn't expect any but helps to take
that off the list.
Here's a troubleshooting guide that predates the docs which might be
useful (a lot of the content overlaps with the docs):
http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors
Cheers
On 04/11/2012 12:47 PM, Lazar, Alexey Vladimirovich wrote:
I was working through the troubleshooting instructions on
http://docs.evergreen-ils.org/2.0/draft/html/troubleshooting.html.
All the steps prior to step 8 worked fine, no obvious problems that I could see.
For step 8 though, Connect to Evergreen using the srfsh command-line OpenSRF
client, I get this message:
------------------------------------
Request Completed Successfully
Request Time in seconds: 0.009433
------------------------------------
Received Data: {
"ilsevent":1000,
"textcode":"LOGIN_FAILED",
"desc":"User login failed",
"pid":27630,
"stacktrace":"oils_auth.c:714"
}
------------------------------------
Request Completed Successfully
Request Time in seconds: 0.093016
------------------------------------
Login Session: (none). Session timeout: 0.000000
I looked at the log /openils/var/log/srfsh.log, but there is nothing there
obvious (to me) that points to what is causing the login to fail or how to fix
it.
Could anybody suggest what could be the cause of this and where to look next?
Any help would be appreciated. Thanks.
Alexey Lazar
PALS
Information System Developer and Integrator
507-389-2907
http://www.mnpals.org/
--
Anoop Atre
| Systems Administrator
| [email protected]
| http://www.esilibrary.com
| 1-877-OPEN-ILS (673-6457)
Equinox Software Inc. / Your Library's Guide to Open Source
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