In Checkin/Item Status and the patron's items out tab turn on the
"Copy ID" column.
If the numbers in that column *don't* match even though the barcodes
do then they are different copies, and the one checked out is likely
deleted.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting Robert Heller <[email protected]>:
At Tue, 2 Oct 2012 14:23:06 -0400 (EDT) Evergreen Development
Discussion List <[email protected]> wrote:
Robert,
I would do this in the database:
select * from action.circulation
where usr in (
select usr
from actor.card
where barcode = '[user barcode]'
)
and target_copy in (
select id
from asset.copy
where barcode = '[item barcode]'
);
We don't have that level of access!
That way you could rule out 'duplicate' circulations.
Hope that helps!
Chris
----- Original Message -----
> From: "Robert Heller" <[email protected]>
> To: "Evergreen Development Discussion List"
<[email protected]>
> Sent: Tuesday, October 2, 2012 2:16:49 PM
> Subject: Re: [OPEN-ILS-DEV] Checked in or Checked out?
>
> At Tue, 02 Oct 2012 14:05:10 -0400 Evergreen Development Discussion
> List <[email protected]> wrote:
>
> >
> > Quoting Robert Heller <[email protected]>:
> >
> > > We are having an intermitten problem where items get checked in,
> > > but
> > > still show up as checked out on the patron's record, but checked
> > > in on
> > > the item's status. Is this a known problem?
> >
> > Does the patron owe fines? Have you deleted copies and reused the
> > barcodes?
>
> No fines are owed. I don't know about reused barcodes, but I don't
> believe the barcodes have been reusued. These are items from another
> library, at least in the cases I know about.
>
> >
> >
> > >
> > > --
> > > Robert Heller -- 978-544-6933 / [email protected]
> > > Deepwoods Software -- http://www.deepsoft.com/
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> > >
> > >
> > >
> > >
> >
> >
> >
>
> --
> Robert Heller -- 978-544-6933 / [email protected]
> Deepwoods Software -- http://www.deepsoft.com/
> () ascii ribbon campaign -- against html e-mail
> /\ www.asciiribbon.org -- against proprietary attachments
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>
>
--
Robert Heller -- 978-544-6933 / [email protected]
Deepwoods Software -- http://www.deepsoft.com/
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