Hello Larry, Based on what I see here, step 9 was successful. The 'admin'/'open-ils' credentials are old values which used to be hard-coded into the install, so your 'egadmin' test is what is relevant here, and it looks fine. I have updated step 9 of the 'checking_for_errors' page to better reflect the fact that the admin account is no longer always the same out-of-the-box.
It also looks like you are expecting your Linux system accounts to be able to login to Evergreen, but that is not correct. The only Evergreen account which exists after a typical install will be the admin account you created (i.e. 'egadmin'), so when testing the staff client login, make sure to use those credentials. Dan > >Thank you for the troubleshooting link - I should have tried it before my >initial contact. > >I have followed the troubleshooting procedure as per the instructions and >"Bombed" at step 9 as follows: >opensrf@eg-test:~$ srfsh >srfsh# login admin open-ils > >Received Data: "0bc600d1a3da01b16e102fa63f2c77be" > >------------------------------------ >Request Completed Successfully >Request Time in seconds: 0.009520 >------------------------------------ > >Received Data: { > "ilsevent":1000, > "textcode":"LOGIN_FAILED", > "desc":"User login failed", > "pid":2713, > "stacktrace":"oils_auth.c:596" >} > >------------------------------------ >Request Completed Successfully >Request Time in seconds: 0.015721 >------------------------------------ >Login Session: (none). Session timeout: 0.000000 >---------------------------------------------------------------------------- >---------------------------------------------------------------- >If I attempt to login using my egadmin account I get success as follows: >opensrf@eg-test:~$ srfsh >srfsh# login egadmin egadmin > >Received Data: "c7dba4da8811043445a24e5395d595e0" > >------------------------------------ >Request Completed Successfully >Request Time in seconds: 0.008854 >------------------------------------ > >Received Data: { > "ilsevent":0, > "textcode":"SUCCESS", > "desc":"Success", > "pid":2713, > "stacktrace":"oils_auth.c:523", > "payload":{ > "authtoken":"fdb02acf251bd887ff953fd2b8820c4b", > "authtime":420 > } >} > >------------------------------------ >Request Completed Successfully >Request Time in seconds: 0.381639 >------------------------------------ >Login Session: fdb02acf251bd887ff953fd2b8820c4b. Session timeout: >420.000000 >---------------------------------------------------------------------------- >-------------------------------------- > >The requested log files have been attached for the exception of a router log >which does not exist. >PS. I can't authenticate using the staff client with the Linux accounts for >"opensrf" or the user account "larry". >There is an OPAC running but I see no way to use it for authentication. > > >Thank You, >Larry Arnold >WVLC UNIX Admin. -- ********************************************************************************* Daniel Wells, Library Programmer Analyst d...@calvin.edu Hekman Library at Calvin College 616.526.7133 >>> On 10/11/2012 at 10:10 AM, "Sharp, Chris" <csh...@georgialibraries.org> >>> wrote: > Hi Larry, > > I recommend you follow the steps for troubleshooting at this link: > > http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_e > rrors > > Then feel free to report back any problems you encounter from there. > > Hope that helps, > > Chris >