I don't know if this is a local (C/W Mars) build setting or a not, but when people are checking in items, either from the Pull List or from the incoming ILL bin (or probably the general returns bin), the *same* picture (a turtle) shows up, whether the item is for the local holds shelf or for the outbound ILL bin. What seems to happen is that *sometimes* (and not esp. rarely), an item for the holds shelf will get tossed into the outbound ILL bin. Since we don't print a transit slip (C/W Mars is using an automated conveyer belt system to scan items and sort them automagically, so the slips are not needed except for items that have the barcode sticker in a strange place), unless the person doing the checkins *carefully* reads the dialog pop up, there is a non-trivial chance that the item will get tossed into the outbound bin. That is, the the person doing the checkins is NOT reading the dialog, but sees the turtle and without thinking tosses the item.
It seems to me that the easiest cure for this is to use a *different* icon for the hold shelf popup and the transit slip popup. Is this a possibility? Is it something that can be configured locally? -- Robert Heller -- 978-544-6933 Deepwoods Software -- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services [email protected] -- Webhosting Services
