On 16/10/2007, Heidi (Faculty) Johnson <[EMAIL PROTECTED]> wrote: > > My library is currently trying to get Evergreen up and running. We have > installed Gentoo and VMware using Dan's instructions. We have gotten as > far as being able to see the "beautiful default Evergreen catalog > interface" and are now attempting to start the staff client. However, > the staff client detects our log in, but won't let us log in. We get > this error message "Error communicating with Authentication server." > Does anyone have any suggestions? > > Thanks so much! > Heidi Johnson > The College of St. Scholastica Library > Duluth, MN >
Hi Heidi: Hmm. Two ideas for you. First - instead of "open-ils" for the "admin" user login with the staff client, try "0pen-ils" (that initial character is a zero). I might have, umm, pushed out a version of the VMWare image in which I had already changed the password. If you want to change the password to a known value, issue the following commands from the command line to modify the value directly in the database: psql -U postgres evergreen # update actor.usr set passwd = 'open-ils' where usrname = 'admin'; # \q If you still can't log in after trying one or both of the above steps, please run the command: ps wax | grep cstore You should see a couple of processes like: 5459 ? S 0:00 OpenSRF Listener [open-ils.cstore] 5460 ? S 0:00 OpenSRF Drone [open-ils.cstore] If you don't see these processes, I suspect a race condition that is exacerbated on VMWare may be causing problems. You can avoid the race condition by using the individual start commands instead of running the single start command. So, instead of: osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a start_all ... try breaking it up into three separate commands: osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a start_router osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a start_perl osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a start_c Hopefully this helps get you on the path to trying out Evergreen. Please let me know which one of these steps corrects your problem, so I can update the image instructions accordingly. I apologize to you and to anyone else if it turns out I made a VMWare image available with the wrong user ID / password. -- Dan Scott Laurentian University
