Below are some things I noticed while working on a project for one of our 
customer libraries (matching records, importing from OCLC when needed, and 
setting holdings in Evergreen).

Cataloging Editor:

In the cataloging editor, when looking at an authority record pop-up, the font 
on my screen is a shade of white on light gray/tan background. This makes it 
rather difficult to see. Is this font color an option I need to set somewhere, 
or is this the intended color? Why isn't the color something darker, like 
black--like the same color as that of the editor text? Or is this a problem 
with my computer's (Windows XP SP2) installation of the Evergreen client?

In the cataloging editor, if I have text selected and want to enter a 
delimiter/subfield code, it would be nice if the editor inserted the subfield 
delimiter at my selection (overwriting the selection) rather than appending a 
subfield delimiter at the end of the field.

In the cataloging editor, it would be nice to be able to copy entire fields (or 
the data in those fields, or both) rather than having to copy each subfield in 
parts. Among other things, this would allow copying headings as a whole to be 
pasted into other applications--like another application (LC authorities, OCLC 
Connexion) to search for the authorized form, or into a word processing program 
for various reasons. The ability to copy multiple lines might allow fields to 
be moved within a record or copied from one record to another more easily. Also 
nice would be the ability to delete subfield delimiters and codes without 
deleting the data in the subfield--for example, if, in the middle of a 
subfield, I accidentally added a delimiter and now want to remove it, but don't 
want to have to copy the data of the subfield, paste it before the delimiter I 
just added to be able to then delete the empty subfield. Another example: say I 
imported a record with a long 505 with $t, $r, and $g throughout, but I would 
prefer to have all in $a. As the cataloging editor is currently constructed, it 
appears as if I would have to copy and paste data from each of the subfields, 
potentially a lengthy process, rather than simply getting rid of only the 
delimiter and code pair. For an implementation example, see OCLC's Connexion 
Client.

In the cataloging editor, it would be nice to be able to make better use of 
arrow keys to move from field to field and within the fields--up arrow to move 
up to the field above, for example. At the same time, it is sometimes good that 
the movement is limited. For example, OCLC's Connexion Client allows freedom of 
movement, but sometimes the selection of text using shift-arrow or 
control-shift-arrow, or even using the mouse, can grab more of the field than 
desired (trying to reduce the selection by arrowing one direction but instead 
selecting the entire field).

In the cataloging editor, if one has modified a record, it might be useful for 
the program to prompt the user who attempts to close the tab or move to another 
page from that tab--a message confirming that the user is about to lose any 
changes they may have made.

After editing a record and saving, and then discovering another edit that 
should have been made, the changes made earlier are sometimes not retained--if 
I recall correctly, the changes appear in the MARC view, but are not always 
present in the MARC Editor. It seems as though this might be related to the way 
the database updates records--as if the updated copy of the record has not made 
it to the official database yet. Given a sufficient amount of time (a day or 
so), the changes solidify and it should be possible to update the record again 
without losing the changes made earlier.

###############

Staff Client:

In the Evergreen client, if I accidentally press control-Q instead of control-W 
when trying to close a tab, the window containing all my tabs disappears, 
leaving just the Startup/Shutdown portion of the client running. Is there a way 
to get the main window back from this interface without having to log-off and 
then log-on again? If not, I do see that it is possible to retrieve the last 
record I was working on after logging-out and back in again, provided the 
client does not die while loading (which it does on occasion--either freezing 
while loading or when it gets to the Data loaded message, without opening the 
main window).

Related to the above, sometimes, right after logging into Evergreen, the Data 
Loaded message appears and then the program encounters an error and asks if I 
want the report sent to Microsoft. Looking at one report I received: AppName: 
xulrunner.exe. AppVer: 0.0.0.0. ModName: js3250.dll. ModVer: 4.0.0.0. Offset: 
0001f7b5. A second report: AppName: xulrunner.exe. AppVer: 0.0.0.0. ModName: 
unknown. ModVer: 0.0.0.0. Offset: 8f8ff981. The program then goes away. 
Relaunching the application is usually successful.

Could "Actions for this Record"->"Set bottom interface as Default" be a 
workstation-level (individual PC) setting rather than an account-level setting 
(username qualitybooks)? It appears to apply to all using the same username 
rather than being limited to one workstation. There are times when 1 person 
here is setting holdings (Holdings Maintenance) and the other is importing 
records or editing records (MARC View/MARC Editor), and it would be nice to be 
able to set the default for each client/workstation.

In the Holdings Maintentance screen, might it be possible to have buttons for 
some of the more common tasks (add volume, add items)? Selecting these from the 
drop-down menus, either via right-clicking, or by going to the Actions for 
Selected Rows button, may not take much time, but when adding new items any 
time or mouse motion savings would be welcome. Even better, but as a 
longer-term goal, might be to have the buttons be customizable, as one can do 
in OCLC Connexion Client.

A few times, after importing from OCLC, the record failed to finish loading--it 
appeared to import ok, then began loading the OPAC view. It failed to finish 
loading that view and did not go on to load to MARC view (my default). Opening 
a new tab and searching by TCN usually succeeded in bringing up the record. In 
at least 1 instance, it was necessary to bring up 3-4 tabs before the TCN 
search successfully brought up the record.

In Holdings Maintenance, if the only copy is deleted from the only volume, must 
that always mean that the bibliographic record is marked for deletion? If so, 
it might be good to provide the person deleting the last copy with stronger 
warning about the consequences of deleting that last copy (for example, in 
cases where someone has imported the record, set holdings but found them to be 
wrong, attempted to delete the volume to be able to start from scratch, and 
then found that the bibliographic record had to be imported again). If any 
changes had been made to the bibliographic record during or after importation, 
those changes have to be made again or are lost when the deleted record has to 
be reimported.

Is there a way to move between tabs using the keyboard rather than the mouse? 
If I am editing one record by copying and pasting from another record in a 
nearby tab, it might be nice to be able to switch tabs using the keyboard 
rather than having to switch to the mouse. Of course, being able to copy more 
than the subfield data of a single subfield at a time (as mentioned above) 
would also reduce the number of times one has to switch from one tab to the 
next, for example when copying a subject heading with multiple subfields so the 
headings on both records will match.

The Staff Client is very slow on older computers (ca. 2002-2003), when bringing 
up a record, bringing up Holdings Maintenance-related screens, etc. While it is 
to be expected that older computers might have difficulties with newer 
software, it would be nice if improvements could be made to the Staff Client's 
responsiveness.

###############

Searching:

When there is a list of multiple search results, is there a way in the staff 
client to open individual records in a new tab so that the results listing will 
be available for subsequent access? I have tried right-clicking and clicking 
while holding down various keys, but I fail to get a pop-up menu with various 
choices, including Open in new tab. This would allow comparison between 
multiple records without having to do multiple searches, among other things.

While searching for a TCN, the program took a while (as it often does when 
searching for a TCN it can't find--when searched via shift-F3; when searched 
via Quick Search as TCN, the not-found message comes up relatively quickly). 
When I put my cursor down near the button (on the Windows taskbar, arranged in 
order of opening) for the Evergreen window (of tabs for searching etc.), the 
button moved, as if it had closed and reopened itself. It was then impossible 
to get the Evergreen window to come back up by clicking on the button. It also 
disappeared from the Alt-Tab options. I was able to get to the initial 
Evergreen log-in window and chose to exit Evergreen. This closed the launch 
window, and then the other (searching) Evergreen window came up. While 
attempting to get the search window back before exiting the log-in window, I 
did notice a small dialog box, but it disappeared before I could access it 
(fell behind windows for other programs I clicked on trying to get Evergreen 
back).

Frequently when searching for a TCN that is not in Evergreen, I get a network 
error message. After clicking the ignore error button, I get a message saying 
that it is a deleted record but would I like to display it anyway. Saying yes 
usually results in a pause and then a message saying that the TCN was not found.

Searching for words with diacritics may need some attention. For example, I 
searched by title on "Vietnamese-English dictionary". One of the results 
included a heading "Nguy??n, ?ình Hoà". I clicked that heading and retrieve 0 
hits. Removing the diacritics from the search box (Nguyen, Dinh Hoa) does 
appear to bring up the record among the 15 results.

In the OPAC, advanced search, the Quick Search options for various numbers, it 
would be nice to have these quick searches available on the results pages, as 
well--either as options in the Keyword drop-down at the top, or somewhere else, 
but available without having to go back to the Advanced Search page each time.

In the Staff Client, it might be useful to have an option to batch search by 
ISBN or by TCN, which could be stored in a bucket. Along with this, it would be 
helpful to know which search lines did not result in a match (in an exportable 
format like 1 line per term in plain text, preferably).

LCCN searches don't seem to complete successfully. When I searched for LCCN 
2007013351 (found on TCN ocn122338074), the initial search presented a progress 
bar crawl and then said there were no hits. Doing the search again returned 
desired 1 result. (This appears to be similar to the MARC Expert search 
behavior I posted about and others responded to earlier). ISBN and TCN searches 
seem to work without problems.

###############

OPAC Usability:

The Staff Client offers the ability to search for a TCN and have the record 
come up immediately. It might be helpful if such an option were also available 
in the OPAC search (for example if the user searches via the Quick Search for a 
TCN). This would save time in having to wait for the results list display, then 
the OPAC record display, and then MARC display (if MARC display were the 
preferred display for the user--if this is an option for those who are logged 
in).

It would also be nice if there were a way to easily do Quick searches (ISBN, 
TCN, etc.) via the HTML-only interface.

It would be nice if there were an option to see the MARC display in the 
HTML-only version of the OPAC. Even better would be the option to have multiple 
records appear at once in MARC view, for example, as one can see using the 
Tagged option of the Advanced Search of LC's Z39.50 server 
(http://www.loc.gov/cgi-bin/zgstart?ACTION=INIT&FORM_HOST_PORT=/prod/www/data/z3950/locils.html,z3950.loc.gov,7090).

When visiting Evergreen's patron OPAC interface via an older computer/browser 
(or less compliant browser), I have difficulty in seeing all of the elements of 
the OPAC interface. For example, at home, I have a PowerMac 7500/G3, with Mac 
OS 9.2.2. I tried accessing www.gapines.org using Mozilla (latest Mac OS 9 
compatible version) and I was able to see some parts of the OPAC--the basic 
interface, and the middle section of an advanced search, but did not see ISBN 
or other quick searches, and attempting to display the MARC record showed only 
the top part of the record; of course, Mozilla has problems with other sites, 
as well (often cutting off the left-most portion of a site, for example). The 
HTML-only (non-JavaScript/basic) version of the OPAC succeeded in presenting an 
ISBD formatted record. After these initial results, I did additional testing, 
the results of which appear below. In iCab 3.0.5 (latest version available for 
Mac OS 9; supposedly more compatible with modern Web features), the browser 
crashed, perhaps while attempting to load the advanced search page, or perhaps 
after a search. This, too, is not an unexpected occurrence with that version of 
iCab (additional information appears below).

Mozilla 1.3.1 (WaMCom; Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.3.1) 
Gecko/20030723):

At 832x624 2 searching options are available--Quick search and MARC expert 
search. The regular searching options that appear in the center of the screen 
of other browsers or in the Windows staff client do not appear--they may be off 
to the right, but scrolling stops around the edge of the Quick and Expert 
searches, which fill the screen (set at 832x624). At 1024x768, the drop-down 
boxes for Keyword, etc. and Contain[s], etc. start to appear. At 1280x960, I 
can see the input boxes.
At times, after searching and clicking on MARC Record view, I see just LDR, 
001, and 003 fields. However, when I clicked Print page, the rest of the record 
appeared.
At times, the Loading copy information... step fails to complete (I have had 
this happen in the Staff Client on Windows, as well). There is no bibliographic 
data and the cover image icon is a broken image icon. Clicking on the link for 
Shelf Browser or MARC Record fail to resolve the problem. Refreshing the page 
sometimes allows the record data to appear.
At times when trying to view a record (going from results display), a running 
progress bar (looping green dots) appears and continues to display (there was a 
brief flash showing the record screen before the progress loop appeared). 
Closing the browser window and going back to the record (via copied URL) 
sometimes resolves this issue. Like some of the other issues seem, this may be 
caused by running out of memory.

At the Advanced Search page, the Log in link appears to do nothing when 
clicked. It is possible to log in using the My Account link and then going back 
to the Advanced Search page. When logged in, the Log out button also appears to 
do nothing when clicked.

-------------------------

With JavaScript on:
iCab 3.0.5: Runs out of memory while trying to load the Advanced Search page 
(74.5 MB allocated to the program)

iCab 2.9.9: Crashes with type 2 error while trying to load basic page or runds 
out of memory while trying to while trying to load the Advanced Search page 
(74.5 MB allocated to the program)

With JavaScript off:

iCab 2.9.9: On Advanced Search page, quick search and MARC Expert search not 
visible. Buttons fail to work.

Going to the HTML-only version of the catalog, I succeeded in obtaining a page 
of results. Clicking on one of them brings up an ok ISBD-formatted card-like 
display of the record. One of the links in that display is "Dynamic Details", 
which appears to link to the JavaScript-enabled OPAC display.


###############

Item Status (Display Item):

There is an option to Upload from File. On exporting, there are options for 
Export (to clipboard) and Print Export (to printer or image file). It might 
also be nice to have an Export to File option for lists that may be too long to 
fit on the clipboard (though based on exporting 662 items, this may no longer 
be as much of a problem as it was when I tried exporting the list last August 
on an older computer).

When exporting, it might be nice if the column order were retained.

###############

Record Overlay:

When the record to be overlaid is displayed, the right side appears to be cut 
off. It is possible to scroll to see the rest of the record, but there does not 
appear to be a way to expand the white portion of the display into the gray 
background so that the entire record is visible on the pop-up.

After overlaying a record, the message box indicates that the record was 
successfully "overlayed." Perhaps "overlaid" would be better?

###############

Z39.50 results:

After conducting a search in Z39.50 when a previous result is in MARC View, the 
button for Results View/MARC View does not reset itself. As a result, it is 
necessary to click on the button 2 times to get the MARC to display for the 
results of the new search.

When clicking MARC Editor for Import, would it be better for the program to 
prompt at that point if an existing record has the same TCN, rather than 
waiting until after the record has been edited and the Import Record button is 
clicked? That way the person importing the record would know immediately that 
the record already exists in the database, before any time has been spent 
editing.

Sometimes when clicking the Results View/MARC View, perhaps while  the results 
are still loading, an error message pops up. Debug output:
Please open a helpdesk ticket and include the following text:

Tue May 06 2008 13:36:52 GMT-0500 (Central Daylight Time)

Failure during marc view.


{
        "message":"obj.result_set
        [
                result_idx
        ]
         has no properties",
        "fileName":"http://gapines.org/xul/rel_1_2_1_4/server/main/JSAN.js";,
        "lineNumber":338,
        "stack":"(
        [
                object XULCommandEvent
        ]
        )@http://gapines.org/xul/rel_1_2_1_4/server/main/JSAN.js:338\n@:0\n";,
        "name":"TypeError"
}

--------------------------


###############

View Holds:

In the Actions for this Record menu, if I accidentally select View Holds when I 
meant to select Holdings Maintenance, it might be nice to be able to press the 
Escape key to cancel the resulting message about not having permission to view 
holds. Also, when I clicked the Cancel button, an alert message came up saying 
"!! This software has encountered an error. Please tell your friendly system 
administrator or software developer the following: patron/holds.xul [object 
Object]".

###############

Other:

What would be involved in implementing the checks of MARC::Lint, 
MARC::Errorchecks, etc. in the cataloging editor, perhaps in association with 
the Validate button or as a related button next to it?

###############

Thank you for your assistance,

Bryan Baldus
Cataloger
Quality Books Inc.
The Best of America's Independent Presses
1-800-323-4241x402
[EMAIL PROTECTED]

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