Hmmm...I have no idea. Hopefully someone else can help. When I worked at SITKA we had log files for holds. I don't think this came out of the box, and I'm not sure how it was set up. I do know that they were useful in trying to puzzle through what happened with some holds. Perhaps someone from SITKA can explain or expand on this. I don't think there's anything in the client that shows when an item was first targeted.
Cheers, Tara On Wed, Aug 19, 2009 at 12:13 PM, Coleman, Marlene <[email protected]>wrote: > Hi Tara, > > We are trying to place Title holds, and they are for the same org unit > owning the item (we do have branches). We were aware that the "targeter" > was on a 15 minute delay, but the delay in finding the item is much more > than that, sometimes a day or two days. My current test is a title hold > placed 2009-08-17T13:16:30-0400, which didn't show up on the pull holds list > until this morning 8-19-09. It currently has a "previous check time" of > 2009-08-19T14:15:14-0400. I'm not sure what that means (if that's really > when the targeter checked for it last)....but I don't know how to determine > when the targeter FIRST found the item for the hold. Is there a field for > that that's visible by the client? > > Holds on template records just aren't responding as a normal bib record > would for holds. > > Thanks for your response! > > Marlene > > > > Marlene F. Coleman, BA, MLS, CIM > ILS Database Manager, Branch Manager > Beaufort County Library, Beaufort Branch > 311 Scott Street, Beaufort, SC 29902 > 843-470-6544 [email protected] > www.beaufortcountylibrary.org > For Learning ♦ For Leisure ♦ For Life > > > I remember that for holds that are not opportunistic holds (i.e. holds > captured on checkin) that it sometimes it takes the hold targeter 15 > minutes > to match up the hold with the item that can fill the hold. Have you checked > a few times and the holds are still not targeting? > > I doubt that this is relevant, but I'm curious as to what type of hold are > you placing on the brief records? Is it the same type of hold that you > generally use for holds? > > Cheers, > Tara > > On Mon, Aug 17, 2009 at 11:24 AM, Coleman, Marlene <[email protected] > >wrote: > > > Hi all, > > > > We're part of the newly developed SC LENDS consortium, up about 2.5 > months. > > We've been trying to sort through this problem since early on. > > > > When we create a short record for an item with a template (similar to > > creating an order record), instead of using a precat record for ILL, the > > hold targeter doesn't seem to find the item, or the hold we've attached > to > > the item. > > > > We suspect it is a template problem, but don't know why. I've downloaded > > OCLC records (as temp records) and placed holds on them for ILLs and > they've > > captured instantaneously. Even copy holds don't always find the item > > immediately. > > > > Is there something about a temp/short record that the targeter doesn't > like > > or can't find an item attached to it? > > > > Anyone tried this out with or without success?? > > > > Thanks, > > > > Marlene > > > > Marlene F. Coleman, BA, MLS, CIM > > ILS Database Manager, Branch Manager > > Beaufort County Library, Beaufort Branch > > 311 Scott Street, Beaufort, SC 29902 > > 843-470-6544 [email protected] > > www.beaufortcountylibrary.org > > For Learning ? For Leisure ? For Life > > ************* > > >
