Indiana Evergreen is interested in knowing if any consortium is using a bill collection/reconcillation report process. We currently have 58 libraries live on Evergreen and patrons that have incurred fines/fees at multiple libraries as they use multiple libraries in person. The circulating library is owed the 25 cent per day overdue fine; and bills for lost and damage are owed to the owning library. The interface requires that the bill with respect to each item be inspected to determine which library the debt is owed.
Provided some legislative changes occur, we would like a library to be able to collect any money owed on a patron account--whether online via a credit card module or by cash/check payment at the library. Then run some type of reconcillation report; have the libraries pay into a common fund and then distribute out the amount owed to the library. Is anyone doing this kind of action? Catherine A. Lemmer Evergreen Indiana Project Coordinator Phone: 317.234.6536 Fax: 317.232.0002 [email protected] More Information: www.in.gov/library/evergreen.htm OPAC: http://evergreen.lib.in.us
