Hi Amy / Web team:
Here's some feedback on feedback!
Under the agenda item:
* Discussion of Community Input & Feedback Opps
* Suggestion/feedback box and survey on RSCEL site
* Can we get a link on open-ils.org to link to feedback page on
RSCEL site
I should note that there has been a [email protected] /
[email protected] forwarding email address active for seemingly as
long as the open-ils.org domain name has been in existence; it is linked
from:
* http://evergreen-ils.org/about.php
* http://open-ils.org/dokuwiki/doku.php?id=faqs:evergreen_faq_1
* http://open-ils.org/dokuwiki/doku.php?id=faqs:evergreen_faq_2
*
http://www.open-ils.org/dokuwiki/doku.php?id=faqs:evergreen_feature_request_procedures
* http://evergreen-ils.org/blog/?p=13 (first record of its existence
in 2004 that I could find)
[email protected] is currently forwarded to Jason Etheridge and
me; to his credit, Jason has answered the lion's share of the questions
that come in, at the rate of about 3 or so per week (off the top of my
head).
There is also an email link on http://open-ils.org/listserv.php that
currently (somewhat oddly now that I see it) goes directly to Jason. I
guess it used to go directly to Karen Schneider, but in any case this
should arguably also point to the [email protected] email
address. I suppose the thinking at the time was that putting a human
name on the email link would be less impersonal...
Were you thinking of adding a link from open-ils.org to
http://rscel.evergreen-ils.org/contact ? If so, it would be nice if all
generic Evergreen feedback were funneled through the same procedure - so
the RSCEL contact form could direct feedback to the
[email protected] forwarding list, which could then be handled
by any of the feedback-monitoring volunteers.
(On that note: please, please, can we have some volunteers to help out
Jason and I?)
Dan Scott
