Hi Jenny,
I was thinking about chaos theory and how it might apply to Evergreen. It would be one thing if a balance of any amount would stop a patron from placing holds but another if it stop holds from triggering. In this case, a penny balance would be the butterfly effect. The scenario: patron places hold; small balance occurs; hold is suspended due to balance; patron pays small balance several months later, hold is triggered; then, when the patron picks the item and asks, why it took so long, and staff is baffled. Aren't you sorry you asked? George the Librarian Piedmont Regional Library System, Winder, GA _____ From: [email protected] [mailto:[email protected]] On Behalf Of Turner, Jennifer M Sent: Friday, December 17, 2010 10:02 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Triggering holds George, Could you elaborate on your response? We have found that holds do not trigger when fine thresholds are met (v. 1.6.0.6). Users are also blocked from placing new holds. Is there a way to allow existing holds to trigger while blocking the placement of new holds? Thanks! Jenny ============================== Jennifer Turner PALS, A Program of the Minnesota State Colleges and Universities From: [email protected] [mailto:[email protected]] On Behalf Of George Tuttle Sent: Tuesday, December 14, 2010 9:57 AM To: 'Evergreen Discussion Group' Subject: Re: [OPEN-ILS-GENERAL] Triggering holds On the triggering or the placing? When you place the restriction on the triggering of holds, you will get unexpected consequences. That doesn't mean you can't. Evergreen is based on the premise that the customer knows what is best and has weighed the pros and cons. George the Librarian Piedmont Regional Library System, Winder, GA _____ From: [email protected] [mailto:[email protected]] On Behalf Of Deanna Frazee Sent: Monday, December 13, 2010 5:24 PM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] Triggering holds If a patron has overdue fees, will their hold still trigger? Thanks! Deanna Frazee Killeen City Library System 205 E. Church Ave. Killeen, TX 76541 254-501-8995 [email protected]
