Chris, Thanks for the help. I'll get on chat to glean additional details.
Beth On Wed, Feb 16, 2011 at 3:13 PM, Sharp, Chris <[email protected]>wrote: > Hi Beth, > > > This is my first post as the system manager of a newly migrated > > Evergreen consortium. We had to do a reboot of all Evergreen servers > > last week and ever since then I've been unable to see our saved report > > templates and reports. I've restarted the clark kent process on what I > > thought were the applicable servers, but the folders have not > > re-appeared. My guess is that I've missed a key process which needs to > > be started. > > Report outputs should be in /openils/var/web/reporter by default. If you > have a distributed setup (inferring from "reboot of all Evergreen servers" > that you do), this might be an NFS share that needs to be mounted. You can > know this for sure by checking /etc/fstab on your "main" server(s) (without > knowing your specific setup, I wouldn't know what else to advise). > > You might hop on the #evergreen chat channel and perhaps someone can walk > you through some troubleshooting steps: > > http://webchat.freenode.net/?channels=evergreen > > > I'd appreciate any help that list members can give. > > > > Thanks in advance, > > > > Beth Longwell > > Sage Library System of Eastern Oregon > > -- > Chris Sharp > PINES Program Manager > Georgia Public Library Service > 1800 Century Place, Suite 150 > Atlanta, Georgia 30345 > (404) 235-7147 > [email protected] > http://pines.georgialibraries.org/ >
