Thanks for the info, Dan. Back to the drawing board for me... Lindsay Stratton Training Coordinator Pioneer Library System 2557 State Rte 21 Canandaigua, NY 14424
www.pls-net.org ----- Original Message ----- From: "Dan Scott" <[email protected]> To: "Evergreen Discussion Group" <[email protected]> Sent: Wednesday, June 15, 2011 12:31:08 PM GMT -05:00 US/Canada Eastern Subject: Re: [OPEN-ILS-GENERAL] Item "Recall" function? On Wed, Jun 15, 2011 at 12:10 PM, Lindsay Stratton <[email protected]> wrote: > I am trying to figure out a way to get an item that is in circulation and > has a holds queue back to its owning library posthaste, without unduly > disrupting the holds queue. > > I'm thinking this is similar to a "recall" function, usually associated with > academic libraries wanting things back for loans to profs, reserves, or > whatever. I'm also thinking EG has this basic sort of functionality? If so, > I really want to know if it exists in v.1.6, its general behaviors, > where/how it is configured, etc. There is recall functionality, but it doesn't exist until Evergreen 2.1. It's called "hold-driven recalls"; essentially, you set a loan period threshold (such as 60 days) so that if a hold is placed on an item with a loan period beyond that threshold, the system will automatically shorten the loan period to a specified value; change the fine rules; and send email notification to the person who currently holds the item saying "A hold has been placed on this item, get it back before <new_due_date>". The idea is to enable academic libraries to have extremely long loan periods (6 months in our case) while enabling access to sought-after materials with a minimum of staff intervention and without requiring users to request a recall (either in person or through some automated process, as either way people seem to be a bit uncomfortable with the idea of asking for an item to be pulled from somebody else's hands). Otherwise, prior to 2.1, there is no recall functionality in Evergreen; we've been doing everything manually.
