[OPEN-ILS-GENERAL] When the Printer Settings Editor stops working

[George Tuttle]

The problem:

On some circulation computers the Printer Settings Editor in Evergreen
Staff/Client works, and on others , it doesn’t. 

 

In cases where it doesn’t, “Set Default Printer and Print Test Page”
responds and prints a test page to the correct printer. And the test page
will follow the page settings set in the Printer Settings Editor. BUT in
Check Out and Check In, it will ignore the Printer Settings Editor and
receipts will print to the holds pull list, default printer and other
bizarre behavior. And though one can select the printer prompt option, that
can result in an unusable, 8 ½ inch receipt with a ½ inch margin.

 

Is there a solution to this problem? Deleting the OpenILS folder, doesn’t
help. Playing with the Printer Property in Windows, doesn’t work either

 

Evergreen version 2.1.1

 

Thanks

 

George Tuttle

Computer Services Librarian

Piedmont Regional Library System

770-867-2762 x113

770-891-0654 (cell)

770-867-7483 (fax)

 <mailto:gtut...@prlib.org> gtut...@prlib.org