Hi John We've had several OCLC records (over the past year) that we can't get to upload into Evergreen. Sometimes we get the error message "Sorry an error has occurred." We don't always get an error message, the records just won't pass out of the upload queue. With some prior records, we would download them again from OCLC and they might go through. We also referred some to Equinox Software Inc. and they fixed some bad fixed fields, MARC tags, or bad notes fields and then the records would load. Now we have six remaining records that still won't load - and we don't see anything wrong with these. We're working with Equinox Software Inc. to try to figure out what's the issue with this batch of six. We'll let you know what we find out. If you discover anything, please let us know too!
Maggie Buckholz, Library Director Burlington Public Library 820 E Washington Ave Burlington WA 98233 360-755-0760 www.burlington.lib.wa.us [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of John R. Clark Sent: Friday, February 17, 2012 7:06 PM To: [email protected] Subject: [OPEN-ILS-GENERAL] Error message when trying to import a bib recordvia39.50 Good evening, I was working along merrily as you please, cataloging books this evening, when I ran into a bib record that refused to play nice. I tried importing by ISBN, then by author to no avail. I've looked the original bib record over carefully, but there are no foreign characters or punctuation marks (things that usually stop me from bringing in a record). Each time I get the following error message: server error: request returned null. The record is for 9781934609866 The Faces of Angels by Lucretia Grindle. I'm trying to import it from Maine Infonet (130.111.64.9) We're using Evergreen version 2.0.9. Any help in figuring out what's causing the problem will be greatly appreciated. Thank you. Regards, John R. Clark-Hartland Public Library Maine Balsam Library Consortium
